Customer Ratings & Reviews
- Model:
- AVH-2550NEX
- SKU:
- 10133425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
No handsfree calling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."I upgraded it for the rear view camera abilities, all the music bluetooth functions and radio worked, but a big disappointment with glitches and not giving the ability to call handsfree to avoid distracted driving. Returning and exchange for the Sony 7 xav ax4000.
No, I would not recommend this to a friendHas flaws
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs improvement. The screen is not sensitive at all and its a bit slow. Android auto doesnt work all the time,
No, I would not recommend this to a friendNO AUDIO!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got mine though bestbuy, it came a day early. took it home pulled my old one out put the new one in and no sound. Nothing and no info on the internet as to why i figuge its a setting some where but who knows. The last pioneer i bought i hooked it up put a cd in and had music. Not this one!!! Its going back tomorrow. I guess ill do some research and try and find a good brand. Thanks gor wasting my time pioneer!!!!
No, I would not recommend this to a friendNice radio if everything worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found out the CD player has a default in it 29 day after buying best buys tell me I have to remove all all of the wiring for the radio to have it repaired or replaced I paid to have it installed seeing that best buys were not doing installs now I'm waiting to see how it plays out right now not happy
No, I would not recommend this to a friendCar stereo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with sales person and told him I wanted a wireless car play to find that it isn’t after it was installed by best, the rear speakers do not work do not work. Not happy!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear the sales person did not get you the correct unit. I would suggest working with the store manager to resolve the issue.
You can also contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Salesman didn't know anything.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an upgrade for my 2021 Jeep Gladiator. Unfortunately, the salesman ignored/did not check to make sure it would fit my Jeep and also did not inform me of other items that would have been required for the install. About the only thing he did right was to make an appointment for the install, which I waited a month for only to find out this unit would not work in my Jeep.
No, I would not recommend this to a friendVery Bad Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 4 weeks for an appointment to have you install my stereo. I get to my appointment and it was cancelled because they had no techs to install the product. They said it would be another 4 weeks before they could do the install. I returned everything and will not deal with this. I did not even get a phone call or anything. I drove 45 minutes to the appointment and it was cancelled. I wasted 2 hours out of my day
No, I would not recommend this to a friendNot happy with this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the face would be the bigger one that is used for the I phone. I cant use the little buttons. It is dangerous. I am 63 and it's hard to see them.
No, I would not recommend this to a friendGreat radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But having issues with it from day 1 and it’s not staying on, got a replacement on the way.
I would recommend this to a friendUnhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hard to say how good the stero is the radio only work when Im parked and when I went back the technician said I needed a power amplifier for my antenna so I ordered on and when I called him to make a oppointment he scheduled a month away so I say your warrenty program suck big time and best buy has lost a long time customer
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display wouldn’t come on at times. Viewing angles suck. Screen too dim and buttons too small.
No, I would not recommend this to a friendRun Away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was a disaster. A common problem is the loss of Bluetooth. I wasnt aware when I purchased it, but it was infuriating. The only way to establish a constant connection was through Android Auto or Apple Play. I returned it and upgraded to a Kenwood.
No, I would not recommend this to a friendmake sure that you get the right product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would be able to see videos and pictures with screen but I can't see anything I can only hear the video but no visual. I had to want a month just to get it installed because there was no available installer at the store I purchased it at. Then when my appointment was scheduled the guy tells me I not even in the system.
No, I would not recommend this to a friendI haven’t been able to use it due to ordering and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation issues. I have had the product since Feb 5. It is March 20. Waiting for a part
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing great, nothing bad just ok. Fair. Thought I would like it more
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this radio was decent. Very laggy, got a CD stuck in. Would not work with my backup camera, sound constantly cutting in and out. Ended up switching out for a completely different one after geek squad refused to do any troubleshooting.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Multimedia DVD Receiver. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina || Pioneer Support
doesn't work completely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the cd and dvd players didn't work straight out the box
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the AVH-2550NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
Brand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Jeff. We understand your frustration that the CD and DVD players are not working as expected.
We recommend contacting our Pioneer customer support team (1-800-421-1404) for assistance in troubleshooting the issue. They may be able to provide guidance on resolving the problem or offer further support options.
We appreciate you bringing this to our attention. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent over $400.00 and it is still in the box. A few days before it was to be installed, I received a call from the store and was told the installation was on hold. That was three weeks ago. I usually love everything I get from Best Buy which is why I went there. This is the first tome they have let me down.
No, I would not recommend this to a friendYou loose features that other cheaper radios have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer has managed to lock you out of a third of the features because of some idiot that drives down the road watching TV come on bee real. You can't change android auto theams or use any app but music and maps
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 6.8" - Amazon Alexa, Apple CarPlay, Android Auto, Bluetooth, and SiriusXM-Ready - Multimedia DVD Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Pioneer Support
Angela
Not compatable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Radio was just installed yesterday.not comparable w phone
No, I would not recommend this to a friend