Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- SKU:
- 10155135
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Car Radio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Car radio works great, perfect fit in my Jeep Wrangler!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
BAD HEAD UNIT BEWARE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this head unit March 2022 and it failed today February 2, 2024. It only has a white screen with colored vertical lines. Nothing works. I’ve bought other Kenwood products and have not had this issue. I wish I had gotten the geek squad warranty because it only comes with a one-year factory warranty. Do not buy this head unit!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ByronH,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Pioneer Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Brand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
The best radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great radio it is better than the radio was in the car that died in the Spark.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Money well Spent works perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my granddaughter. Her car did not have hands free operations or car play, so I thought it would be a good safety feature. It works perfectly. She loves it and I feel money well spent.
I would recommend this to a friendradio purchase/installation Thanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the purchase to installation it was a pleasure to deal with sales and installation. The installers help me use the radio to a comfortable novice level. I would like to Thank your staff that helped me. Thanks Jim
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio unit. Definitely hear the difference and adds more power to speakers
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Great radio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great had it installed at best buy very knowledgeable about the device hadnt had any issues would recommend or buy again
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Daughters first car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus was a ungrade on our car that we passed down to our daughter. It has awesome gps, touch screen, voice acivation, and Bluetooth. This is great sonshe can answer and talk while keeping eyes on the raod
I would recommend this to a friendGood until there are problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the 2 years i had it. Out of nowhere it started glitching and took forever to get sorted out
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JoeB, thank you for bringing this to our attention. We do apologize for the inconvenience. For further assistance, you may contact our Pioneer Hotline at 1-888-287-7658. Thank you! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will discuss available warranty options.
Very disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio was installed through Best Buy and didn't last 2 years. Very disappointed in the product. We splurged and purchased a more expensive radio and what we thought was a good brand but after about a year and 1/2 it started glitching and now doesn't work at all.
No, I would not recommend this to a friend2024
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price great quality and clear sound. Exactly hangar we were looking for.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Omar Pérez
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service thank you Best Buy I totally recommend this item and location they are unbelievable professionals and knowledgeable
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Omarp76, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good! amazing quality just make sure all the wiring is tight and solid it is very picky about that or it will not work!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Not as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as described stereo is fine. I added tailgate backup camera and it's very dark can not see. It either bad camera or stereo
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are not happy with the DMH-1770NEX. The radio will display the image provided by the camera. If all other screens are bright, I would suspect the issue could be the camera.
Check the connection of the orange/white wire. This should be connected to headlight circuit. When the headlights are on, it will send voltage to the stereo and tell it to dim the display. If you have daytime running headlights, the radio may be getting a false signal.
Go to Settings and then Display Settings. Try turning off Lighting Detect. See if this helps with your image.
If needed, please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Great radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stereo great sound well recommended this stereo for anybody looking for a good stereo with XM radio and everything that comes with it
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Darrin. We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
great unit/ Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was defective. Best buy gave me another one. The tech guys immediately recognized the problem and recommended the replacement.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Great headunit for the price you pay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it has been working great since I got her installed, did have to buy some extra wiring harness because I'm not a master electrician though.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Very good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works amaizng and the apple car play and android auto work perfectly. Havent had any disconnecting issues or anything great product.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Pioneer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well had it for almost a year now and it’s still good
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver! We're delighted to hear that it has been working well for you for almost a year. Your feedback is valuable and reassuring for potential customers looking for a reliable media receiver. If you ever need assistance or have any questions, please don't hesitate to reach out. Enjoy your continued use of the product! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Disappointed..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was completely busted. I'm actually shocked that best buy sold it like that, it's not in keeping with your quality control standards.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear the screen was broken. Unless it was an open-box item, they do not look in the box. I would suggest returning it to your store. You can also contact Best Buy at 888-237-8289. They will try to assist you with the problem.