Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- SKU:
- 10155135
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Car system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unsatisfied what I was promised was not delivered and the installing tech said he would call me back and never did
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We apologize for the inconvenience and disappointment you experienced with your recent purchase. It's truly disheartening to hear that what was promised did not align with what was delivered, and we understand how frustrating it must have been to not receive the callback from the installing technician as promised. Your satisfaction is our top priority, and we want to make things right for you. Please reach out to our customer service team at your earliest convenience so we can address this issue promptly and ensure that you receive the level of service and support you rightfully deserve. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Don’t buy Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item. Stopped working after 10 months. Pioneer will make you send it back for repair but will not pay for installation, shipping, dealer fees etc… not worth it. Look elsewhere.
No, I would not recommend this to a friendDefective unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was defective. It would power on, but would not move past the start menu had to return it.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with your DMH-1770NEX.
Let us know if you have any issues with the replacement unit.
Poor quality audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this open box had a bad quality audio
I would recommend this to a friendNot what I was told I could have.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my Pioneer with the expectation that I could still use my Ipod to play my selections. I paid for the USB hook-up and the other plug - either of which I expected would work. Neither do. I need to go back and have this resolved.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Pioneer - 6.8" Android Auto and Apple Car Play Bluetooth Multimedia Receiver - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Pioneer Support
Alvin
http://www.usca.pioneer-tv.com
DMH-1770NEX
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product went bad in 9 months. Screen turns white with colored lines, it cuts out while playing, facorty resets your settings whenever it does decide to work. All around bad product do not recommend.
No, I would not recommend this to a friendTerrible Customer Service and Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, pioneer customer service is useless. I've had this unit for 4 months and after 2 months the screen started glitching out. Pioneer does not cover shipping back for warranty and then charges you for repairs.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello jrich. Thank you for leaving a review on this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We deeply apologize for not able to get your issue resolve. Please know that if you're still under warranty, you will not have to pay for repair service. Kindly contact us to clear this issue with you.
Mary II Pioneer Customer Support
Don’t buy this one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke after a year and half. Just like it did for everyone else. Don’t buy this brand.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
Audio system stop working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the audio system install two days ago. And after running a few errands today,get back in the car and system didn't come on???
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Stopped working after an year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped worked after an year. I was just out of warranty :( . Initially screen rebooted itself and then went completely blank. I tried updating the firmware but no luck.
No, I would not recommend this to a friendGood price bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This deck was afordable but screen resolution is trash. Menu settings are limited and would be worth it if it was priced at 100 bucks. But regreting this purchase.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ive ever used. 2 in a row froze on start screen. 1st after 6 months. 2nd after 2 days.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Best buy’s customer service sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working best buy customer service is worse . 800-421-1404 have to contact pioneer.. best buy sucks …
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with Best Buy Customer Service. If needed, you can call Best Buy at 888-287-7658.
If you need assistance with the DMH-1770NEX, you can call our Customer Service at 1-800-421-1404, select option 1.
They can provide operational/troubleshooting support.
Don't do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after 16 months. After reading forums it's very common with this model post covid. Buy something else and save yourself money and time.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last a year, right out of warranty it started turning off and on and just got progressively worse. Wish I hadn’t gotten this one
No, I would not recommend this to a friendUnhappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived to have the stereo installed and was told they closed the installation department. someone should have contacted me and scheduled the appointment with the closest center instead of wasting my time.
No, I would not recommend this to a friendNot what I was expecting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For GPS had to plug in my phone,settings sux,had to download an app just to get more access to settings and touch screen is not as sensitive as expected
No, I would not recommend this to a friendDon’t waste your money…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Connectivity issue a big problem. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will provide troubleshooting assistance.
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this radio less than 30 days and it blew a fuse. Then 29 days later it stopped working . It shuts off and on . It stays on the main screen for days then starts working again . I do not recommend this brand
No, I would not recommend this to a friendno bluetooth airplay/android auto, audio just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't connect to android auto or airplay over bluetooth, audio quality is just OK, no physical buttons
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .You are correct, the DMH-1770NEX does not support wireless Apple CarPlay or wireless Android Auto.
You would need to plug your smartphone to the USB cable.
For wireless Apple CarPlay or wireless Android Auto, you would want to consider a model like the DMH-W2770NEX. The "W" indicates wireless.