Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- SKU:
- 10155135
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this radio less than 30 days and it blew a fuse. Then 29 days later it stopped working . It shuts off and on . It stays on the main screen for days then starts working again . I do not recommend this brand
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last a year, right out of warranty it started turning off and on and just got progressively worse. Wish I hadn’t gotten this one
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ive ever used. 2 in a row froze on start screen. 1st after 6 months. 2nd after 2 days.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Best buy’s customer service sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working best buy customer service is worse . 800-421-1404 have to contact pioneer.. best buy sucks …
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with Best Buy Customer Service. If needed, you can call Best Buy at 888-287-7658.
If you need assistance with the DMH-1770NEX, you can call our Customer Service at 1-800-421-1404, select option 1.
They can provide operational/troubleshooting support.
Think twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it sense February and it’s been acting up with apple car play for a few months thought nothing of it and now it just turns off goes black dosent play even a radio.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Laciairen,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver - Black. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
Not what I was expecting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For GPS had to plug in my phone,settings sux,had to download an app just to get more access to settings and touch screen is not as sensitive as expected
No, I would not recommend this to a friendno bluetooth airplay/android auto, audio just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't connect to android auto or airplay over bluetooth, audio quality is just OK, no physical buttons
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .You are correct, the DMH-1770NEX does not support wireless Apple CarPlay or wireless Android Auto.
You would need to plug your smartphone to the USB cable.
For wireless Apple CarPlay or wireless Android Auto, you would want to consider a model like the DMH-W2770NEX. The "W" indicates wireless.
Don’t waste your money…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Connectivity issue a big problem. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will provide troubleshooting assistance.
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy this radio my sons radio didnt even last a year and Pioneer has not reached out to fix the problem !!!!!
No, I would not recommend this to a friendVery good car radio!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're searching for this radio is much better than the original radio the car came with!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not perform like I thought it should. Hard to program, hard to see the screen, setting options were minimal. Changed from program to program during apple play.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina || Pioneer Support
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective radio waiting to see what the tech says. Very disappointed pioneer was once a good stereo I’m not for sure now
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you very much for taking the time to review our Pioneer - 6.8" – Bluetooth, Android Auto, Apple CarPlay, SiriusXM Ready – Multimedia Digital Media Receiver - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Pioneer Support
Alvin
http://www.usca.pioneer-tv.com
Junk...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two of these, ended up with a white screen. Never once hit the unit either. Pioneer couldn't even figure out the problem.
No, I would not recommend this to a friendBroken out the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken out the box. Didn’t realize until after an hour of hooking it up
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear the unit is not working for you.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor durability. Goes bad right after the warranty expires
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Crappie PS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 17 months only the backup camera would work. Will never purchase again
No, I would not recommend this to a friendRun away and go somewhere else for install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy is horrible, I dont get it................
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please work with Best Buy for installation issues you may have experienced. I am sure they will work to resolve any issues you may have had with the installation.
Brand response from PioneerCustomerSupport
Posted .Hi Trump2024,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 13 months product does not work anymore… warranty is only for 12 months
No, I would not recommend this to a friendIsn’t worth the hassle
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than a year ago and I already have to buy a new stereo, terrible product.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer is not the brand it use to be....there cheaply made and dont last
No, I would not recommend this to a friend