Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- SKU:
- 10155135
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Think twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it sense February and it’s been acting up with apple car play for a few months thought nothing of it and now it just turns off goes black dosent play even a radio.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Laciairen,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver - Black. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
Very good car radio!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're searching for this radio is much better than the original radio the car came with!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy this radio my sons radio didnt even last a year and Pioneer has not reached out to fix the problem !!!!!
No, I would not recommend this to a friendNot worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not perform like I thought it should. Hard to program, hard to see the screen, setting options were minimal. Changed from program to program during apple play.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina || Pioneer Support
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective radio waiting to see what the tech says. Very disappointed pioneer was once a good stereo I’m not for sure now
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you very much for taking the time to review our Pioneer - 6.8" – Bluetooth, Android Auto, Apple CarPlay, SiriusXM Ready – Multimedia Digital Media Receiver - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Pioneer Support
Alvin
http://www.usca.pioneer-tv.com
Broken out the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken out the box. Didn’t realize until after an hour of hooking it up
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear the unit is not working for you.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Junk...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two of these, ended up with a white screen. Never once hit the unit either. Pioneer couldn't even figure out the problem.
No, I would not recommend this to a friendBad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor durability. Goes bad right after the warranty expires
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Run away and go somewhere else for install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy is horrible, I dont get it................
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please work with Best Buy for installation issues you may have experienced. I am sure they will work to resolve any issues you may have had with the installation.
Brand response from PioneerCustomerSupport
Posted .Hi Trump2024,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Crappie PS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 17 months only the backup camera would work. Will never purchase again
No, I would not recommend this to a friendPioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 13 months product does not work anymore… warranty is only for 12 months
No, I would not recommend this to a friendDont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer is not the brand it use to be....there cheaply made and dont last
No, I would not recommend this to a friendIsn’t worth the hassle
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than a year ago and I already have to buy a new stereo, terrible product.
No, I would not recommend this to a friendLeave it at the store
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the radio seen day one. One year later the radio doesn’t work
No, I would not recommend this to a friendtrash like always
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.apple carplay stopped working after 2 months. wont be getting another
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Cameron,
I personally would like to apologize for the experience you have been through with our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working out of the blue. Don’t buy. Get a Sony instead
No, I would not recommend this to a friendDon’t buy.. complete overpriced trash.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 full months and the screen has gone black.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SVS10, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Missing things
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was apparently “excellent” condition but it had the microphone missing and camera so idek :/
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .You may try calling the retailer where the product was purchased for the part to be sent.
Dina || Pioneer Support || https://www.pioneerelectronics.com/PUSA/
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Worked great for about 2 days. Then it started restarting every few minutes
No, I would not recommend this to a friendradio not worth money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good radio, no instructions, no help. told follow proms - there are NONE!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Harry,
Please check
Installation Guide - https://files.bbystatic.com/idEg4ZuxOH2e2EZrp0%2F9iA%3D%3D/Installation%2BManual.
Quick Start Guide - https://files.bbystatic.com/Xm5oNLH52FTJ0cYkpSVGxA%3D%3D/Quick%2BStart%2BGuide
User Manual - https://files.bbystatic.com/KGPUzthKQtGxOgQCMkNz4Q%3D%3D/User%2BManual
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact+Us