Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- |
- SKU:
- 10155135
Customer reviews
Rating 3.9 out of 5 stars with 868 reviews
(868 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it stopped working. It’s frozen white screen with lines. I contacted Pioneer and they said it’s common but won’t fix because it’s just over 2 years.
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having a problem obtaining warranty on your DMH-1770NEX.
While we want to offer unlimited warranty, 2 years from the date of purchase is the most we can extend on this product.
Rated 1 out of 5 stars
Broke after 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this radio for my dads older car and he loved it but the screen went black and the radio produces no sound after just over a year with it. The best buy in East Lansing won’t fix it and his only option is to have the old radio reinstalled. DO NOT BUY THIS RADIO.
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will discuss available warranty options.
Rated 1 out of 5 stars
Sad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It tells you it is compatible with your Jeep . No one said you would not be able to use your subwoofer & rear speakers. I got in my car started looking around . Could not get sound in rear. Went back in ask the tech, why ? Oh if I spend another $100.00 upgrade it will work!
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Brand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
I am sorry they did not explain ahead of time.
To retain the factory system on newer vehicles usually requires special adapter kits. The cost will vary by the vehicle.
Rated 2 out of 5 stars
Will ask for replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like back up camera line, which isn’t my expectation
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The radio worked great for 2 months. Now it works when it feels like it. More often then not I get a white screen and a radio that is unresponsive. I have tried the reset button on the front. I’ve tried a factory reset. I have tried unplugging it directly. Nothing changes. Super disappointed in this pioneer head unit.
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Chuck,
We're sorry for disappointing you with this product. Please know that we are working to improve its quality and your feedback is helpful.
Pioneer
Lea
www.usca.pioneer-tv.com
Rated 1 out of 5 stars
DO NOT BUY, AND HAVE BEST BUY INSTALL!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ZERO rating. Installation service is an ABSOLUTE JOKE!!!!!!!! Purchased in Nov2022, Install sked in Dec2022 got moved to Jan2023. Showed up today only to be told to be sked for Feb!
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a complete waste of money. You will spend more time clearing your devices out of the memory and readding them than you will listening to music.
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service still haven't gotten installed due to scheduling issues by best buy
This review is from Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver - Black
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you have had issues with getting the unit installed.
Please continue to work with Best Buy, I am sure they will resolve the issue as quickly as possible.











