Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- SKU:
- 10918115
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good! amazing quality just make sure all the wiring is tight and solid it is very picky about that or it will not work!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Good until there are problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the 2 years i had it. Out of nowhere it started glitching and took forever to get sorted out
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JoeB, thank you for bringing this to our attention. We do apologize for the inconvenience. For further assistance, you may contact our Pioneer Hotline at 1-888-287-7658. Thank you! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with the DMH-1770NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will discuss available warranty options.
Garbage after 1 year amd warranty just ran out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as it shoud and just after the year warranty it started doing all kinds of stupid stuff. Will lock on a screen amd freeze. Sometimes just gives a white screen with thin vertical color lines. When this happens at night the radio will blind you. It actually works very lttle now. So frustrating. Will never buy a pioneer again. Used to be my favorite. Now just junk. I see other people having same issue after several months
No, I would not recommend this to a friendWorks great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was easy to install into my truck!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Lifetime Pioneer Customer No More
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifetime Pioneer customer since the 1980’s but no more. This is the third unit I’ve had in my truck in about 6 years. The first two had HD tuners that stopped working so the radio just kept cutting in and out every 3 seconds. I finally bought this unit THREE MONTHS AGO and now it’s stuck in a “reboot” loop. I checked for a firmware update and there isn’t one available on Pioneer’s site. About to go pull the fuse and see if that works; otherwise, it’ll be another paperweight in my garage.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DaveK. Thank you for taking the time in leaving a review on this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We don't want to lose a loyal customer like you. Kindly give us a chance to fix this for you. Please contact us.
Mary II Pioneer Customer Support
Much better than my old radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio made calling hands-free super easy, barely an inconvenience. Especially with the Android Auto feature I have connected to my Galaxy S23 Ultra. So far, I haven't had any problems out of it.
I would recommend this to a friendPioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was well worth its only downside is the digital button
I would recommend this to a friendOmar Pérez
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service thank you Best Buy I totally recommend this item and location they are unbelievable professionals and knowledgeable
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Omarp76, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Pioneer Support | https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! I went from a factory cd/cassette player in my Audi to this and i love it, i just wish it had a usb-C connection instead of the type a connection on back to connect my iPhone but other than that i love it!
I would recommend this to a friendMoney well Spent works perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my granddaughter. Her car did not have hands free operations or car play, so I thought it would be a good safety feature. It works perfectly. She loves it and I feel money well spent.
I would recommend this to a friendApple and Android Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...however i do not like you have to use a USB plug to get the Android or Apple play to work. For the price everything should be Bluetooth. It comes with a remote.
I would recommend this to a friendGreat radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stereo great sound well recommended this stereo for anybody looking for a good stereo with XM radio and everything that comes with it
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi Darrin. We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
great unit/ Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was defective. Best buy gave me another one. The tech guys immediately recognized the problem and recommended the replacement.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok when it actually works. Most of the time it's just a blank white screen and won't function. Tried updating firmware, that didn't help.
No, I would not recommend this to a friendBad unit under warranty no solution
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit around Christmas in 2021 . I installed it for him mid January. I was going to return after install as the sound would distort more then factory that it replaced. However best buy changed return policy from 30 days to 15 days so I was stuck with the unit. I researched at the time and almost all good reviews so thought maybe speakers was the issue. Since then the stereo started randomly rebooting every week or so. I just thought it was a quirk. I recently went out and spent over $500 in new speakers and amp. Sounds better at times as the distortion just got enhanced with the new speakers and amp. I have 2 other cars with Pioneer stereos they sound great but not this one. The one thing that stands out is when selecting Loudness low med or high the sound quality is really bad unlike when using the loudness on my other Pioneer units. I noticed others have same issue. I would avoid this unit and select one of the many they have as Pioneer usually makes decent sounding stereos. It must be a defective sound processor chip or something. I tried to take it back to best buy as defective as the Pioneer website states to do under support but they refuse to do anything even though it is under warranty. Seems I have to either listen to a bad stereo or buy another after the recent speaker and amp purchase I will need to wait a while. Not very happy.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver - Black, I understand how upsetting it is when things don't work as expected, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Pioneer Support
Angela
radio purchase/installation Thanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the purchase to installation it was a pleasure to deal with sales and installation. The installers help me use the radio to a comfortable novice level. I would like to Thank your staff that helped me. Thanks Jim
I would recommend this to a friendN/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was good services. It was done on time. Good job.
I would recommend this to a friendDaughters first car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus was a ungrade on our car that we passed down to our daughter. It has awesome gps, touch screen, voice acivation, and Bluetooth. This is great sonshe can answer and talk while keeping eyes on the raod
I would recommend this to a friendVery good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works amaizng and the apple car play and android auto work perfectly. Havent had any disconnecting issues or anything great product.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Not as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as described stereo is fine. I added tailgate backup camera and it's very dark can not see. It either bad camera or stereo
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are not happy with the DMH-1770NEX. The radio will display the image provided by the camera. If all other screens are bright, I would suspect the issue could be the camera.
Check the connection of the orange/white wire. This should be connected to headlight circuit. When the headlights are on, it will send voltage to the stereo and tell it to dim the display. If you have daytime running headlights, the radio may be getting a false signal.
Go to Settings and then Display Settings. Try turning off Lighting Detect. See if this helps with your image.
If needed, please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.