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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver for its exceptional sound quality, seamless Apple CarPlay integration, and user-friendly design. Many appreciate its diverse features and the convenient screen size, as well as the added benefit of a backup camera. However, a few customers have reported issues with the steering wheel controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,472 reviews
  • Pros mentioned:
    Apple carplay, Sound quality
    Cons mentioned:
    Steering wheel controls

    Rated 4 out of 5 stars

    Great for CarPlay but some quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the CarPlay function. It works reliably. The radio needed a firmware update to correct an issue with it not turning on. I would prefer an on screen volume control button as the hard buttons are recessed in my car trim. The radio only allows the steering wheel buttons to attenuate not mute audio. The interface is acceptable but I am distracted trying to switch between hd radio and CarPlay. The menu does not make certain functions easy to use. It took me ages to get screen dimming to work because of the menu options. Sounds great and it’s ok for a cheap CarPlay radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    A really good receiver and worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. Given its price, it received a free installation. There was a glitch that was quickly resolved, and it is working well. My son loves it, and so do I. I am blown away at the sound quality (though now he needs new speakers to take advantage of this superior receiver!), the brightness of the display, and the richness of features. He still likes to use CDs, and we loaded one up and it was playing with just a few seconds, no long delays to load or anything. I wanted to get my son a good receiver, and this fit the bill. He did not want a large screen, too distracting, so this was just perfect, and the bright screen makes it easy to navigate. Also, it has "hard buttons" on the left side of the player, and these are easily reached by the driver and easy to remember. My only concern, and it has proven unfounded, is that this was a bit old, as it came out in 2019. But all of its features hold up quite well with more current receivers. It seems well built, a quality receiver. Just a cool gadget, what else can I say.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      The model has been around for a while, however it is still in production.
      The manufacture date of your unit would be on the box or the bottom of the unit. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great All Around Head Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was straightforward to install. As others mentioned, the volume buttons are small(especially if you have big hands) and also the startup is slow. Besides that, the head unit is working as expected, I upgraded from a stock headunit from the early 2000s, so this headunit gives me HD radio, bluetooth capabilities, backup camera screen, and Apple CarPlay. I would definitely recommend, but I do miss having a volume knob.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the screen while the sun is out unlike the Sony that I returned and replaced with this Pioneer. This is much better though still confusing, I still haven't figured out how to turn it off. If I'm driving and can't figure out the touch screen at least I can stick a cd in there. Please bring back knobs. At least on/off & radio channels. The backup camera is also very clear on this screen and Apple play works well. Seriously, I'd give it another star for knobs. The guy, Zoro, who installed it was awesome as was the older guy, who may be in charge of the shop, who helped me decide on a different set up when I couldn't see the Sony. If you like to drive with your lights on during the day ask them NOT to hook up the dimmer switch that dims the lights on the screen when you turn the lights on. Very happy with the installation at Denver West Best Buy and the Pioneer set up in general (you know, except for the knobs).

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    New radio-New car!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable quality. I have a 2008 Mustang with a stock AM/FM radio. I thought the speakers were shot because the sound quality was so bad. Was I in for a surprise! I went to the Geek rep in the store and he ordered all the parts that I need. The radio fits like it came with the car. Now I have great sound, bluetooth, hands free phone and a backup camera! Also Sirius radio!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    BEST UPGRADE. PERIOD!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW! This Head Unit really blows my socks off! I am upgrading from a stock 2011 mopar stereo and I am blown away!! Way more umph than the stock one or even any Sony receivers I have done before. It has every media access you could possibly use for a Car Stereo. I watched Star Wars Ep. II on this. At 1080P! What more can you say... - First, I bought this head unit to be able to have a backup camera. More to follow on that. The stereo comes with "FREE" installation and a "Free SIRIUS" tuner( you have to re-iterate that to the install team otherwise they will miss it). So, with that when I got the stereo, it took about a month to get it installed. I had it installed along with a backup camera (Backup camera install was a bust) but everything else was fine. Although they were not able to get the backup camera to work, I was still impressed! I did buy this stereo so I could have a backup camera but it has so much more sound, bass and Treble than the old stereo. - Second, So After I ordered a new backup camera, they Geeks were able to get it installed, finally, and realized that reading the instructions for the backup camera would make sense. After that, I was blown away at the job they did! - Third, after a month of using it and getting Sirius, I have ZERO 0 Complaints. I can access every medium I want to play music from, Android Auto ALWAYS WORKS FLAWLESSLY and I can just say that this was the best decision for my truck that I've ever made. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Features

    Rated 5 out of 5 stars

    Cool stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Has lots of features. Works great with car play. Touch screen is great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 4 out of 5 stars

    HUGE Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this device and don't know what I'd do without it. There are glitches, however. Android Auto is pretty unnecessary and it more difficult to use than standard Blue Tooth. Once you connect a few devices wirelessly, it takes a while to connect - I think because it scans for each one and I haven't figured out how to delete them. Spotify hangs or fails to connect on occasion. Overall, though, I love this receiver. It sounds and looks great and is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Pioneer, Nothing Else need be SAID!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit! It didn't take long at all to get acquainted with the easy to use Pioneer designed interface. Have it hooked up to 4 Kicker 6x9's, kicker mini amp powering the 6x9's and 2 compact mini-Infinity 6x8 subs, tucked under my front seats and it all sounds awesome! Love the features of this great priced Pioneer Head Unit! Pioneer, nothing else need be said. 5*****

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Features

    Rated 5 out of 5 stars

    Excellent Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent weeks searching for a radio replacement for the 2015 Wrangler. This unit stood out for all the features and comparative prices. I've been very happy with this units features, ease of use, and integration into the steering wheel controls and Android Auto connection. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge upgrade over base model headunit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I'd expect out of a modern head unit with lots of capacity for add-on capability (Input/Outputs). Self installed easily with a few kits/adapters specific to my vehicle (2015 CX5), retained steering wheel controls, clean/stock upgrade of usb/aux port in console with generic GM replacement (search for car USB port here on Best Buy). Huge upgrade to base model radio and is better than just about any stock "premium" units I've had in other vehicles. HD Radio is a pretty cool feature (fair number of stations in mid-sized city, but likely limited in isolated rural areas), with better sound quality, full display of song info and album art. I liked the feature of being able to customize button illumination color (almost limitless selection) and several background selections (I like the graphic EQ background in color that matches other dash lighting). My dimmer function wasn't working by default...figured it had something to do with the wire that provides the prompt for system to dim with the lights. Fortunately the radio lets you select a mode where it dims based on time of day, so I didn't have to troubleshoot the dimmer wire connection.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    The replacement car receiver you should have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio has all the features I wanted and more. It has CarPlay which connects to my iPhone, customizable equalizer and display, HD radio, Pandora, Spotify, and YouTube connectivity, GPS, Alexa and Siri compatibility, DVD player, Bluetooth, and excellent sound! What more can you ask? I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 4 out of 5 stars

    Apple/Android Radio Navigation Dashboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate this Multimedia CD Receiver. It came with the microphone for hands free calls. You can connect up to two phones and it's very easy to switch from Bluetooth to a HD radio. It has Pandora, Spotify, and much more. You can choose your own background and outline colors. So far I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Very pleased with this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice receiver, well worth the money. Fairly easy to use, just need to play around with the settings. Apple CarPlay is very convenient, as well as the hands free calling and backup camera option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, with a decent screen. For the price this unit is very good. The installation was done by Best Buy quickly and easily. I like it. It looks like it was original equipment on my 2014 Honda CR-V.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome system ! Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to use great price . Perfect size screen

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    A great multimedia DVD receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multimedia system has performed great so far. It is nice to have the functionality this unit provides. It fit well in my 2011 Toyota Prius. My Pixel 4a phone pairs well and the CD sounds great. I also purchased a separate USB plug that fit in one of the unused switch ports and it hooked up with the radio and I have the ability to listen to MP3 music via a thumb drive. The one negative comment I have is that the touch screen isn't that sensitive. Trying to move from one input option to another on the drop-drown window isn't that easy. Other than that, all functions on the unit work as expected. Android Auto works great providing naviation funtionality. The unit delivers what's promised.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great upgrade for my RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with very good sound quality. controls are fairly intuitive and easy to operate. Apple carplay is fantastic. I am very happy with the purchase and still finding out all the cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model pioneer is just what my truck needed ! The sound is great and it has blue tooth and apple CarPlay ! I also installed a backup camera with this system ! Everything works great! The Best Buy guys also did a great job on the installation ! Looks like factory install

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 4 out of 5 stars

    Very nice headunit for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this avh-2550nex on sale for $380. I spent the extra $50 and got the 4 year geeksquad protection from Bestbuy. Android auto is nice, and works great, but all the apps that it uses stays on in the back ground and uses up data. I had someone with an iphone use apple car play, and it worked great also. Bluetooth works great for music and phone calls. Sometimes the pairing can be a little bit glitchy, but it ends up pairing after a couple tries and works fine. The 13 band equalizer lets me get a good sound quality. It also has other nice sound adjustment settings, and background color settings. I gave a 4 star review because of the glitchy pairing that only happens sometimes, not always, and the lack of option to close out unused apps causing extra data use. Its an overall great headunit for the money, and I would recomend this one if double din, budget, and pioneer are the options that you are looking for.

    I would recommend this to a friend
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