Customer Ratings & Reviews
- Model:
- DMH-2660NEX
- SKU:
- 6425026
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, particularly its sound quality and seamless Apple CarPlay connectivity. Users also appreciate the receiver's ease of use and responsive touchscreen. Additional benefits include straightforward installation, HD Radio, a reasonable price, and a variety of useful features, including a backup camera option.
This summary was generated by AI based on customer reviews.
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product................ highly recommend
I would recommend this to a friendCar radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it makes my car look so much better.
I would recommend this to a friendDoes not fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to bestbuy this should fit my vehicle but when trying to install, the display was slightly too large vertically and didnt fit.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with the installation. Please check with the Geek Squad. They will verify your fit and advise you on the installation process. In some cases, the dash may need to be slightly modified.
Improved the sound on my Vette
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking screen EQ is great ease of use terrible instructions on use suck
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
We will work to improve upon the instructions.
If needed, please contact our Product Support at 1-800-421-1404, select option 1.
They will walk you through the setup.
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most user friendly stereo. It’s not satellite ready you have to buy a satellite tuner and have it installed as well.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
You are correct, we do not have SiriusXM built into our stereos. They are SiriusXM ready, which means you have to add the tuner.
Another option, if you use Android Auto or CarPlay a lot, you can use the SiriusXM app with them.
Not compatible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I selected this unit, I entered my vehicle model, make and year. I went ahead and bought the unit because bestbuy said it was compatible. I scheduled the installation and after my return period was over, I was told the unit is not compatible with the car.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
With some vehicles there are variations which may not always appear within the fit guide.
Sometimes specific features within the vehicle prevent you from using an aftermarket stereo.
nice radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.radio works well with existing sound system. Hands free takes some time to get used to as well as looking for the right system controls. they are not real obvious and maneuvering through them can be difficult.
No, I would not recommend this to a friendBeware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a radio compatible to my Jeep Compass and this is NOT at all. It is horrible! Not compatible with my Jeep's heating system, backup system, radio volume, does not have maps. I could go on and on. I have an appointment and want to have it taken out. I paid a pretty penny for something that doesn't work with my car and is NOT easy to program!
No, I would not recommend this to a friendNeeds a working remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay stereo however the remote doesn't work and back up camera screen goes black when it is hot outside
No, I would not recommend this to a friendCrappy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation began with the guy wanting me to go with a tag camera as opposed to the tailgate camera I paid for. He recommended a "bullet" camera . I declined. He explained that he would be careful but sometimes broke things in installation.We left and got a call from him about an hour later that the tailgate camera was for a ford, not a Ram.I ok'd the bullet camera. When we returned three hours later, he was laughing/talking with another young man and doing something with him that involved both computer and their phones. I stood there ten plus minutes until he unlocked the door to the store and let the guy out. He then asked what I wanted, and had some attitude when I said I wanted my radio installed. He said it would another hour and a half or more.We returned later and eventually he brought the truck out and we left. Next day I signed up with Serius but could not connect.I looked for instructions for the radio,but none were in the truck.I printed 106 pages from my computer and looked up Serius. The instruction if having trouble was to check the antenna connection.Because the dash is completely enclosed, I went to my Ram dealer and for $135 he moved the dash aside and determined that no antenna was attached or in the truck.( handed the antenna to the installer when we took the packages out of the truck) I don't believe this rotten performance was an accident. I believe that , at the least, your company should connect the radio as you were supposed to do and refund my expense in discovering the cause of not receiving Serius.
No, I would not recommend this to a friendCarplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is very responsive and the unit pushes the sound pretty well. My complaint is the screen is just too sharp as I would like it to be warm/smooth .
I would recommend this to a friendNot iPhone 15 compatible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with iPhone 15. CarPlay option is useless. Which was the biggest feature we looked for. And now that I have upgraded phone, this radio is pointless for navigation. Purchased in Aug and now stuck with it. Thanks Pioneer.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .While the DMH-2660NEX is not certified for the iPhone 15, we have tested it and found that it does work.
Please work with Apple to do resets on the iPhone.
Please contact our Product Support at 1-800-421-1404, select option 1. They can walk you through resets of the stereo.
To hard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it back to the store it was way to hard to install you need lots of additional parts..having them install
No, I would not recommend this to a friendFrustrated with Product and Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit went bad in less than a year. I purchased the extended warranty through Best Buy, but when I made an appointment to have it repaired, they told me that since I was a month past the one year mark that I had to contact Pioneer myself to have a new unit sent to me. So much for buying the Best Buy Protection plan. I've tried to call to speak to someone at least 25 times, only to be transferred to a voicemail that no one ever responds to. I'll never buy anything from Best Buy again.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We are deeply sorry to hear about your negative experience with both our product and the customer service provided by Best Buy. It's disheartening to learn that despite purchasing the extended warranty for added protection, you encountered such difficulties in obtaining assistance. We understand the frustration caused by being directed back to the manufacturer and the lack of responsiveness from customer service. Please accept our sincerest apologies for the inconvenience this has caused you. Your feedback is invaluable, and we will escalate this issue to ensure it is addressed appropriately. If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to us directly. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6425026.p?skuId=6425026
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the money. Not that great. Plus side it has three pre amp out puts
No, I would not recommend this to a friendFREE INSTALL SCAM NEEDS TO GO AWAY FOR GOOD!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not free install! In fact, no install at all. Drove a hour to get this deck installed and they didn't even have half the parts. This was a PRESCHEDULED install made a week ahead of time. This "FREE INSTALL" scam needs to end. Thankfully I kept the chat log that showed how many times they lied to me about FREE install. Returned the deck. Done with Best Buy for good!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear that the free installation did not work out for you. They should have advised you on any additional adapters you may need.
Some vehicles require expensive interface modules.
Car audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to work it. When someone calls you can't hear them. Not what I expected
No, I would not recommend this to a friendPioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son.So far he loves it.Would recommend.
I would recommend this to a friendGARBAGE FOR $450
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a year and a half since I bought this garbage to have Android auto. I just upgraded my cell to S22 ULTRA and there is just no compatibility. When I connect the cell the android auto icon on the main screen DMH-2660NEX is activated but when I activate the icon it only shows a dark screen. (Cable OK) And I have tested my cell with the same cable in several vehicles and it works perfectly.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Aquilesbrinco,
Thank you for giving a feedback about this product. We are improving its quality by considering our customer's feedback.
Pioneer Support
Lea
www.usca.pioneer-tv.com
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how this product actually performs because I haven’t been able to get it installed yet. The infrequency and lack of availability in appointments for install has been baffling and every time I try to call the store, even to return a technicians call with an extension, I can never get anyone on the phone.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry you are having problems with the installation of the unit.
Please contact Best Buy at 888-287-7658. They will try to assist you with the resolving the issue.