Customer Ratings & Reviews
- Model:
- DMH-2660NEX
- SKU:
- 6425026
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, particularly its sound quality and seamless Apple CarPlay connectivity. Users also appreciate the receiver's ease of use and responsive touchscreen. Additional benefits include straightforward installation, HD Radio, a reasonable price, and a variety of useful features, including a backup camera option.
This summary was generated by AI based on customer reviews.
Radio was not compatible with 2024 Honda HRV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m afraid I can’t review this. Sadly, I discovered on the day of installation that there is no fit for any radio for the 2024 Jonda HRV. Best Buy ordered the HRV fit from 2018, which no longer works. So I’m stuck with the factory installed radio, with no HD radio, and no satellite radio. Unhappy about how this came together
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear the radio does not fit your vehicle.
I checked the installation guide on Best Buy's website, it too says it does not fit your vehicle.
Microphone is garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head unit works well but includes microphone is almost worthless. Any background noise prevents Siri from working or anyone on a phone call from understanding you.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating for you. We don't take your concerns lightly.
We will definitely look into this matter for you. We appreciate your feedback.
Dina || Pioneer Customer Care
Installation debacle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t the equipment problem. It was that I spent $600 on the stereo and Best Buy refused to install it. The reason I know this is because they cancel my appointment every time. Best Buy should not advertise installation and gives you a false sense.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having an issue with the installation.
Please contact Best Buy at 888-287-7658. They will try to resolve the issue.
Best Buy installations are a joke!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with the install. Had to go to San Pablo (40 minutes away) just to find they couldn’t complete the job. I returned everything and went elsewhere. Don’t waste your time with Best Buy installations!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Problems with installation.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of car audio seemed good but after leaving we noticed that the indicator lights for the cars turn signals were not working. We call and left a message for the techs but didn’t receive a return call
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having an issue with the installation.
Please contact Best Buy at 888-287-7658. They will try to assist you with the problem.
Glitch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn’t for a glitch I would give it a 5 out of 5. However, randomly it will go to the contacts page and you will click out of it, and will go right back to the contacts page. So you can’t do anything. As well as when that happens the steering wheel controls stop working. Some days are fine some days you can’t use it.
No, I would not recommend this to a friendPioneer Stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping took a week longer than you told me it would. I ordered from you because of your delivery date. Back to Amazon.
No, I would not recommend this to a friendNever installed / No install kits available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review on the actual unit because we couldn't receive all of the kits needed to install it in my car. Had to go to a car stereo specialist where I had to order a completely different stereo with install which ended costing about $500 more than what I would have received from Best Buy if they were able to obtain the necessary kits for installation
No, I would not recommend this to a friendDONT waste your money on pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy!!! Pioneer has never given it an update to the firmware EVER! They don't stand by there product, it doesn't work with 2 android 12 os phones - it only stays connected for 1 minute max then you need to reboot the headunit, buy Kenwood, i wish I had because now I have a $300+ paperweight that can't even weigh down papers
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on the Pioneer Multimedia Digital Media Receiver. I understand you are experiencing some issues on this unit. Kindly contact us to help you fix this issue.
Mary II Pioneer Customer Support
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They shipped it to my house and the box was all damaged and on top of that they left it in front of my door where everyone can see it was a radio because they didn’t put it in a shipping box even though we had a note to put packages inside the door. Plus the radio is so hard to wire up barely any instructions
No, I would not recommend this to a friendWorks until it doesnt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio works fine except when connected to apple car play, the radio will shut off and restart over and over again only when connected to carplay.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Meh , for the money I expect more I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blue 12v remote wire for the amp doesn’t work , it was an open box , the wires were cut short and no owners manual Even being discounted I don’t think it was a good buy
No, I would not recommend this to a friendPlease do yourself a favor and stay away from this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really work with newer Android apps even after updating the unit. The interface is too buggy to be a reliable car receiver. I've almost hit 2 people because android auto disconnects while driving.
No, I would not recommend this to a friendBad service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Pioneer. The rating is based on very bad service..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We appreciate your feedback regarding the Pioneer product you purchased. While we're glad to hear that you're satisfied with the product itself, we're disappointed to learn about your experience with our service. Customer satisfaction is our utmost priority, and we apologize for any inconvenience or frustration caused by the service you received. Rest assured, we take your feedback seriously and will strive to improve our service to ensure a better experience for all our customers in the future. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-bluetooth-digital-media-dm-receiver-black/6362273.p?skuId=6362273
They disrespected me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a used radio and I bought it new. I asked for a change and they disrespected me at BEST BUY TUCKER GEORGIA.
No, I would not recommend this to a friendYoungblackmale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A radio is a radio. There’s nothing special about this average unit it’s just average and super plain and isn’t worth the price
No, I would not recommend this to a friendWorst Installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this at this best buy store but car play stopped working after 2 weeks . Please help
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Animesh,
Thank you for taking the time to review our Pioneer - 6.8" - Amazon Alexa, Android Auto, Apple CarPlay, Bluetooth, HD Radio, - Multimedia Digital Media Receiver. I understand you found it uncomfortable to use since it stopped working for 2 weeks and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
https://www.usca.pioneer-tv.com
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Had to return it and the employee said they were just going to resell it. Resell a broken item. Great !!!
No, I would not recommend this to a friendTouch Screen stops working.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 months in and the touchscreen doesn't work. Very disappointing.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Eddie,
We are sorry for disappointing you with this product. Your feedback is important so we can improve the quality of our product.
Pioneer Support
Lea
https://www.usca.pioneer-tv.com/
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glichy The carplay wouldn't work Just didnt hold up to my standards for the amount.
No, I would not recommend this to a friend