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Customer Ratings & Reviews

Your price for this item is $69.99
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The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 863 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 863 reviews
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent radio nice look and easy to handle . Good app

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JosephV! Thank you for your positive feedback on the Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. We’re glad you’re enjoying its look, ease of use, and the app. Your satisfaction is our priority. For more product information, please check the link below. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great car unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and excellent unit love the features Great quality for your money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working All the time i Put my Phone Not good Wasn't working

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-1770NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best Car radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a great radio if you want to replace your old one.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jack! We are thrilled to hear that you find the Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver to be a great replacement for your old radio. We strive to provide high-quality products that meet our customers’ needs and expectations.

      Your feedback is greatly appreciated and will help us continue to improve our products and services. Thank you for choosing Pioneer and for sharing your positive experience. We look forward to continuing to serve your needs. |Angelica| Pioneer Support| https://response.bazaarvoice.com/ BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take some time to figure things out, but I am learning as I go and have been enjoying it. I bought it mainly for the navigation, but was happy about how it interfaced with some of my phone apps, such as Audible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and a perfect fit into my car, I got all the help over the phone from a representative.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Awesome work Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick in store pick up very easy I’m going to let my friends and family know how I appreciate shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great match for my kicker subs. Bluetooth hook up was simple and reliable. The remote is an awesome added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the packaging. Came in great. My husband and friend are about to install it. Can not wait.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , fitted very well in my toyota sienna

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    I Would Look At Different Model/Brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this unit for JUST over a year. about 3 weeks after warranty expired, it started having the same issues as others have reported. • Sometimes it gets stuck in a boot up cycle. • Sometimes the screen becomes unresponsive. • Sometimes the screen turns white with colored vertical lines. • Sometimes the screen turns black. • Sometimes it just turns off. • Sometimes the radio and Bluetooth work, but the Android Auto doesn’t. • Sometimes the backup camera works and sometimes it doesn’t. • Sometimes after it boots up, all my settings have gone back to factory installed defaults. I have opened a case with Pioneer and at the onset, it seems they will work with me to get it fixed or replaced; however, it sounds like I will have to pay to return it. And, from others' reports, any repair may only be temporary. I am pretty upset that I paid close to $500 for a radio, all the cables, and installation from a well known brand that only worked for a year. It seems that with today's technologically intelligence, quality, support, and service should be a little more respectible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Radio

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters car to use with AppleCar Play

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi HeidiS! We are grateful for your purchase of the Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver for your daughter's car, allowing her to enjoy the convenience of Apple Car Play. We appreciate your trust in our brand to maintain excellent products and design, and we want you to know that if you ever need help, reach out to us and we will be happy to assist you. Thank you for choosing Pioneer for your automotive technology needs.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    This Deck is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and awesome sound a great upgrade and I am enjoying the sound

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great head unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive display and makes car trips much more fun and productive.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    The best in the markets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fine, excelent, good price, ease, ready,warranty

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    A let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features aren’t that great and the accessibility is garbage.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in the installation Schooled us well in the use of the new radio Very clean job Very pleased with Best Buy’s installer, installation job and as always great buys at Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product , and easy installation taka about 1 hour and ready to go , amazing carplay

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    But again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head unit best option for the price no issues with it for the past year and a half

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece in her first (older) car and she loves it! I am very happy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers