Customer Ratings & Reviews
- Model:
- DMH-2000NEX
- SKU:
- 10148571
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Its great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i have a 2007 chevy silverado classic and i wanted to be able to ise apple car play in my truck and this radio does it great and paired with my kicker door speakers and 10” kicker subwoofer this stereo sounds great no matter what type of music i listen to
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Great upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After some initial appointment delays Best Buy guys did a great job on this installation into a 2017 Fiat 500 .Wife is very pleased especially as the factory radio unit was having issues.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Head unit
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This head unit is a huge improvement over the stock one, and still retains the use functionality of the steering wheel controls. 10/10 would buy again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 6.8" Wired Android Auto™ and Wired Apple CarPlay® Bluetooth® Digital Media Receiver! We're thrilled to hear that it has significantly improved your experience and that you're enjoying the functionality of the steering wheel controls.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have a great experience with your head unit.
Thank you for choosing Pioneer and for sharing your positive experience with us and future customers! Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-wired-android-auto-and-wired-apple-carplay-bluetooth-digital-media-dm-receiver-maestro-compatible-hd-radio-black/6580301.p?skuId=6580301
Brand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
NoSERVICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT HASN'T BEEN INSTALLED BECAUSE I WAS REFUSED SERVICE DUE TO POISON IVY ON 2 of MY FINGERS UNDER BANDAIDS
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a problem with the installation.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Bluetooth car radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use. For a reasonable price. The tech that installed it was very professional and did a great job. Would highly recommend.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo is working well. However the graphics on the display are so ugly and generic.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Not really satisfied with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I plug my usb to my phone for Apple Play and I receive a phone call and when I end it and then my apple play disconnects and it would take forever to connect again and go through different settings and apps you have to reply it several times and its very frustrating
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-2000NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
Great Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice upgrade to my current system. Happy with the purchase. Install was flawless!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, professional and courteous.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Poor install quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steering wheel control doesn’t work. Had to connect mic and backup camera myself after leaving. Mic still cuts in and out.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
For the steering wheel controls, you would need an adapter to convert the factory controls to the aftermarket stereo.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Complete incompetence!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is solely about Best Buy Norridge. In store I placed an order for a car stereo and backup camera installation. The sales guy didn’t look like he knew what he was doing but I went along with it bc how hard could it be, I was wrong. I waited 3 weeks for installation. I arrived at my appointment, dropped my car off and 30 mins later Best Buy called and said they needed me to come back to swap some items and order some they needed. I went back and the install guy said the Best Buy sales guy entered the wrong model of my car which then ordered the wrong parts for installation!!! Needless to say, I was upset and returned all 10 parts that were ordered! Incompetent! I don’t understand why the installation people aren’t the people who are required in placing orders since they know best.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Device died within two weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the staff at BestBuy was amazing. They did a great job with the installation and were super friendly and knowledgeable. The radio worked great for 2 weeks, then it just died while I was driving (turned off). Restarting the car didnt help. I looked online and realize that the NEX series from Pioneer is infamously bad with high failure rates. Went back to best buy and they kindly exchanged it for another unit from a different brand with free installation. Bad product, but great staff.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
I am sorry to hear you had a problem with the DMH-2000NEX.
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to get my daughter a touch screen more updated media for her car. The first one we had chosen wasn't what we needed the installation technician helped us find one to more suit our daughters needs. She was very helpful!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Store personnel were very nice and exceptionally helpful. Had a small concern with some pricing and store personnel exhibited old fashion real customer service. Thank you!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Electronic KILLER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 2011 bmw 128i convertible and instalation was pretty easy however, after wiring, radio was defective and fried my window switch and top will not close or open, Very Very disappointed with this purchase, have to spend thousands of dollars in damages this product caused! AVOID AT ALL COSTS!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-2000NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.