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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.4 out of 5 stars with 344 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the 9" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, especially its overall performance. Users appreciate the screen size and find the receiver easy to use. While connectivity is generally positive, some users have noted that it can take a bit of time to connect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 344 reviews
  • Rated 5 out of 5 stars

    Head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Toyota Camry 2019 xse great head unit unfortunately my car doesn’t have dash kits made for it

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice system no remote needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the radio and what it can do I don’t get the remote that come with it. You don’t need it.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Easy install. Installation is Pretty straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product sound amazing and the screen look great the Apple car play work good

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade to our Highlander. The features and clarity are impressive. Glad we chose this one!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and excellent service.Top notch technicians in Geek Squad operations.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy-buy User-friendly and great sound Love the size of the screen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software holds this head unit back a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally the operation of the head unit is ok. The menu options are logical and the display resolution is really good. The challenge I am having are screen latency. Screen presses take a 2-3 seconds to register and the wireless smartphone connectivity connects automatically only 50% of the time, as some other people have said in reviews. The screen latency is frustrating and makes using the device less safe as you constantly have to pay attention to what it is doing after you press it. The volume touch screen is also very frustrating as the unit starts out loud and frantic button pressing does nothing. The bluetooth not connecting half the time is also really frustrating as what is the point to pay extra to have it and it not work. I have a lower model DMH-W2770NEX in another car and this head unit is ultra responsive with the full touch screen and wireless smart phone connectivity. Not sure why this DMH-WT3800NEX is underperforming. For the premium price and the complexity of the mounting hardware for install and NEX software issues, I cannot recommend this head unit.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-WT3800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance and make sure you have the latest firmware, 1.57 installed. PUSATechAnswers

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. Modern and very up to date. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Definitely recommend to anyone who wants to spice up their car just a bit.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it set up at Best Buy. Excellent stereo, very easy to use

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display yea buddyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's great to hear! The Pioneer receiver sounds like a fantastic choice with its excellent display. Enjoy all the features it has to offer! BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful car radio with many different functions.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    New radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s so much nicer and it is so easy to connect to car play now

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer Navigation Radio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets all my criteria with regard to my Navigation and Radio music channels

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pioneer Android Auto and Apple CarPlay Digital Rec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carplay and monitor installed in our car is fabulous and does everything we hoped for.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio how big the screen and the navigation gps really good stereo

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer receiver with apple car play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; Geek squad was efficient and delivered as expected; I would recommend using Best Buy for installation and purchase of these products.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this radio and the screen is amazing.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo. Professionally installed in just 3 hours with back up camera

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers