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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers find value in the 9" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver's overall performance, connectivity, and screen size. The receiver is easy to use, making it a popular choice for many. However, some customers have noted that the user interface can be a little difficult to understand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 342 reviews
  • Rated 4 out of 5 stars

    9" Pioneer Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit but very frustrating trying to communicate with the correct Geek Squad store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it buy it in store make sure you talk to the technician before purchasing so they can tell you what to buy and install was a breeze

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve desired this unit for a while and once BB did the installation, which was fairly quick and professional it did not disappoint

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Purchased discounted open box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an opened box. Everything was in the box and the product looked great. Havent installed due to needing a $200 wiring harness. Will update after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but no printed manual. Trusted manufacturer.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    Unit can be unresponsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo will freeze and reboot frequently. Then to reconnect CarPlay, I have to do it because it won’t do it automatically. Potential hazard for distracted driving because this unit is defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR EXPERIENCE WITH PRODUCT AND INSTALLATION!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Pioneer DMH-WT3800NEX from Best Buy about a year and a half ago and had them install it. About 4 months after installation, the unit started randomly restarting on its own — sometimes multiple times during a drive. I expected better reliability for the price I paid and especially since I trusted Best Buy to do the install. The problem has continued, and it’s incredibly frustrating, especially when using CarPlay for navigation or music. I feel like I was sold a faulty unit or the installation wasn’t done right, but now I’m outside the return and warranty window. For something this expensive, it shouldn’t start acting up within months. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-WT3800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at https://usa.pioneer/pages/contact.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    NEX pioneer stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEX stereo we got at Best Buy is next level. Its so awesome. It increases the value of any car. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    D’s new radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice radio. Great install service! Still working out some bugs.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Get the maestro accessory with it, and it can integrate to the cars systems. Absolutely love it.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great buy recommend to all my family and Friends

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    car audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer 9" Android Bluetooth is easy to understand and use

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very pretty and fits perfectly and of very good quality I would definitely buy again in the future

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great itemiiiiiiiiiiiibbnkhcxvvcczxvxvbcvvc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. Modern and very up to date. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display yea buddyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's great to hear! The Pioneer receiver sounds like a fantastic choice with its excellent display. Enjoy all the features it has to offer! BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful car radio with many different functions.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    New Pioneer radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our new radio and the benefits of GPS and ability to answer phone while driving.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    PIONEER head unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pioneer head unit that i purchased looks great only downside is that my back up camera is not working properly don't know if it was an install error but other than that product works great love the equalizer

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 4 out of 5 stars

    Jeep screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice so far it work good just got it put in my jeep looks good

    I would recommend this to a friend