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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 342 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy to use. Amazing sound. Works great with android auto.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    2013 Truck with ApplePlay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price and was surprised by the sound quality. I drive a pre ApplePlay vehicle and now enjoy driving in the 21st Century. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an excellent condition open box but it still was missing a few screws best buy need to do better with this but over all im not mad it my purchase it works well as it should

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stereo, really nice screen great sound ( definitely recommended it)

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer stereo is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer stereo sounds great and the Apple CarPlay is awesome. Finally able to wirelessly connect and use Apple Music and my Map apps in my 2014 Grand Cherokee. It looks great as well.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Quality Pioneer Equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate and looks great. Was wondering if it would sound as good as BMW head unit , happy to say it sounds amazing with many features to adjust custom sound for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer 3600 nex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and talked to the girl in the geek squad. Told him my situation. She was going to write it down and send it to the management team at the store. I'll just give a snapshot here. I didn't get any go over when it was all done basically gave you my keys and sent me on my way didn't give me any pointers or any coaching like they should have. And when they did it all the checkboxes like everything is working he didn't go over that with me. Then the check boxes, on the bottom half none of them were even checked off. My car is serious XM ready It had Sirius XM and I had a contract with Sirius XM. So when I get into my car I have no serious XM. They never even asked me. He said he wasn't sure what to order so he would order a couple things and then I would just be reimbursed for the part we didn't need. Well I looked up online and it's easy to find out exactly what you need. I need the tuner and then an extension to the antenna so I can use the previous antenna So now I've got to order the parts and come my way back up there and hopefully don't have to wait to get it done. Because I don't have unlimited data that's why I use Sirius XM in my car most of the time. Hopefully the management gets back in touch with me. Thanks, Randy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the DMH-WT3800NEX, we appreciate your time.
      I am sorry to hear the installer did not know what adapters to use for SiriusXM.
      If you continue to have problems with the installation, contact Best Buy at 888-287-7658. They will try to assist you with the problem. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer radio, large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with sales and installation The radio works perfect! I’m a truck driver and the large screen definitely helps me get to where I need to go

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 2017 jeep wrangler radio- upgraded to a bigger screen. Easy to use. Great price!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Pioneer - 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. We’re delighted to hear that you found it easy to use and that it was a great upgrade for your 2017 Jeep Wrangler.

      We strive to provide our customers with high-quality products at great prices, and your feedback affirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Pioneer radio and all of its features. It’s easy to use, extremely fast and the large screen is awesome

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this radio. Everything works flawlessly, and the installation by Geek Squad is the way to go! Connecting this radio will give you a very noticeable instant boost in your sound quality no matter what speaker system you have. My Jeep Wrangler was all stock and it sounds so much better now than with the OEM radio. The phone connection sounds great on both ends. Keep in mind the mount does stick out from your dash. I would highly recommend this product.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen made my truck sound great. I recommend this product. Love my radio.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TedD, it's fantastic to hear that you're enjoying your Pioneer 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver in black. Having a great screen can truly enhance your driving experience, especially when it comes to sound quality in your truck. Thank you for recommending the product, and I'm delighted to hear that you love your new radio. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Radio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer 9 inch Android Auto & Apple CarPlay Bluetooth Receiver.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! The Pioneer 9" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver sounds like a great addition to your car audio system. With the convenience of both Android Auto and Apple CarPlay, you'll have easy access to your favorite apps and features on the go. Plus, Bluetooth connectivity allows for seamless music streaming and hands-free calling. Enjoy your new receiver! --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    You better get one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have GALAXY 23 pro and this radio does everything on my phone once connected don't need my phone at all. I love this radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Easy install. Installation is Pretty straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Radio/Apple Car Play Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement radio unit is only a couple days old and I am very pleased with it. This went into a 2011 F-150 which didn't have car play prior to now. I'm familiar with its workings as I have one in my other vehicle since 2019. I have only 1 small issue with this new unit. If I want SIRI to do something for me I MUST first press the mic button on this radio. In my other vehicle that isn't necessary. I simply say SIRI and it begins doing what I ask it to do.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Amzing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits perfect for my car I love it. I have a kia forte 2017. Although i use bluetooth to connect because usb only works with the cord from my glove department.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Apple play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it set up at Best Buy. Excellent stereo, very easy to use

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy install and the sound is very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than original equipment (2018 F150) Beyond that, not really impressed. OE head unit was easier to navigate, and I need to go back and determine why I don’t have AM/FM.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      When you go back to have them look into the AM/FM issue, they should also be able to answer your questions regarding the operation too.
      If needed, contact our Product Support at 1-800-421-1404, select option 1.
      They can walk you through the operation over the phone. PUSATechAnswers

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