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$599.99

Customer reviews

Rating 4.4 out of 5 stars with 344 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the 9" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, especially its overall performance. Users appreciate the screen size and find the receiver easy to use. While connectivity is generally positive, some users have noted that it can take a bit of time to connect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 344 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stereo, really nice screen great sound ( definitely recommended it)

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Upgrade & increase safety while driving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for an older car I was handing down to my niece. It is perfect for an older car to add some new electronic features that help keep her eyes on the road! Apple CarPlay!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit, it's great once you learn how to use it! Can be a little difficult and destruction manual's, not very explanative when it comes to using all the functions of the radio, but it is a great radio once you learn everything.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 2017 jeep wrangler radio- upgraded to a bigger screen. Easy to use. Great price!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Pioneer - 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. We’re delighted to hear that you found it easy to use and that it was a great upgrade for your 2017 Jeep Wrangler.

      We strive to provide our customers with high-quality products at great prices, and your feedback affirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Strange systems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just because i wanted maps and it was on sale. I had an older pioneer double den in a 97 tacoma. I didn't realize what the floating head ment which made this one a difficult instal but i got it done. It just sticks out from the dash. After over a month i’m still learning how to use it. It’s very tricky. You get into some screens then cant get out. I like it but sometimes get pretty flustered.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide operational assistance. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great! Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we love it, except for the volume control. You really can't beat a dial. I find myself scrambling to turn it up and down on the touch screen. Such an amazing product hampered by this huge flaw. Maybe tactile buttons or anything except touch screen for volume. It's a huge fail, besides that the thing works amazingly well. We love the GUI and how android and apple have separate but completely functional systems integrated.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this radio. Everything works flawlessly, and the installation by Geek Squad is the way to go! Connecting this radio will give you a very noticeable instant boost in your sound quality no matter what speaker system you have. My Jeep Wrangler was all stock and it sounds so much better now than with the OEM radio. The phone connection sounds great on both ends. Keep in mind the mount does stick out from your dash. I would highly recommend this product.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended for the price of item. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Why did I wait so long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, connects flawlessly to my Android phone. Easy to navigate. Installed in a 2007 Tundra.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen made my truck sound great. I recommend this product. Love my radio.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TedD, it's fantastic to hear that you're enjoying your Pioneer 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver in black. Having a great screen can truly enhance your driving experience, especially when it comes to sound quality in your truck. Thank you for recommending the product, and I'm delighted to hear that you love your new radio. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    New Radio/Apple Car Play Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement radio unit is only a couple days old and I am very pleased with it. This went into a 2011 F-150 which didn't have car play prior to now. I'm familiar with its workings as I have one in my other vehicle since 2019. I have only 1 small issue with this new unit. If I want SIRI to do something for me I MUST first press the mic button on this radio. In my other vehicle that isn't necessary. I simply say SIRI and it begins doing what I ask it to do.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only negative thing to say is, you guys need to stop over pricing everything you guys sell, then drop it down to it's normal price, as if we're getting a good deal. How is that not illegal???

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pioneer would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it in nice big screen. A lot of features still figuring it out.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      If needed, contact our Product Support at 1-800-421-1404, select option 1.
      They will provide operational assistance. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an excellent condition open box but it still was missing a few screws best buy need to do better with this but over all im not mad it my purchase it works well as it should

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pioneer stereo is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer stereo sounds great and the Apple CarPlay is awesome. Finally able to wirelessly connect and use Apple Music and my Map apps in my 2014 Grand Cherokee. It looks great as well.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy install and the sound is very clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PIONEER head unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pioneer head unit that i purchased looks great only downside is that my back up camera is not working properly don't know if it was an install error but other than that product works great love the equalizer

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Amzing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits perfect for my car I love it. I have a kia forte 2017. Although i use bluetooth to connect because usb only works with the cord from my glove department.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great Installed by Geek Squad St. Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed in my 2016 Jetta to replace the dysfunctional existing system. The new system works great; the Geek Squad installed it flawlessly. Be sure, when you purchase for install, that you verify the additional equipment, if any, that your car requires.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than original equipment (2018 F150) Beyond that, not really impressed. OE head unit was easier to navigate, and I need to go back and determine why I don’t have AM/FM.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      When you go back to have them look into the AM/FM issue, they should also be able to answer your questions regarding the operation too.
      If needed, contact our Product Support at 1-800-421-1404, select option 1.
      They can walk you through the operation over the phone. PUSATechAnswers