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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.4 out of 5 stars with 337 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 337 reviews
  • Rated 5 out of 5 stars

    Glad I upgraded to this unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit. Some things about the UI I would have done differently, but all is easy to use. I use the Aluratek CarPlay adaptor with the USB cable in the glove box.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    Loving it in my 1998 Civic Hatchback

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, I’ve had the radio for about 3 weeks and have been loving it. I highly recommend it to anyone with a vehicle with a single-din. I put it in my 1998 Honda Civic Hatchback.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Nice stereo system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very easy-to-use. It easily connected to the steering wheel controls and Android and Apple connectivity is a breeze. It looks great in my wifes VW Beetle making it a great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo/navigation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely made navagation easier. Enjoying the quality of this product.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer receiver with apple car play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; Geek squad was efficient and delivered as expected; I would recommend using Best Buy for installation and purchase of these products.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Excellent purchase, fantastic looking .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition for my old 2004 Ford pickup. It looks nice and Best Buy professional installer did a fantastic job of setting it up. We could not be happier with our new upgrade.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Good product we're glad we bought it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it's great for our RV and made that silly little monitor that we had that came with the ProMaster much better to deal with

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Magnificent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Everything about the product.Quality And Pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. It is Apple Play and allows for complete hands free enjoyment. I don’t need to fumble with my cell while driving.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Total satisfaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Digital Media Receiver and absolutely easy to use. My order was process in time and the product was exactly what I wanted and ordered. Just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, functioned well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely beautiful and functions perfectly. It looks like it came from the factory installed. Highly recommend.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Software holds this head unit back a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally the operation of the head unit is ok. The menu options are logical and the display resolution is really good. The challenge I am having are screen latency. Screen presses take a 2-3 seconds to register and the wireless smartphone connectivity connects automatically only 50% of the time, as some other people have said in reviews. The screen latency is frustrating and makes using the device less safe as you constantly have to pay attention to what it is doing after you press it. The volume touch screen is also very frustrating as the unit starts out loud and frantic button pressing does nothing. The bluetooth not connecting half the time is also really frustrating as what is the point to pay extra to have it and it not work. I have a lower model DMH-W2770NEX in another car and this head unit is ultra responsive with the full touch screen and wireless smart phone connectivity. Not sure why this DMH-WT3800NEX is underperforming. For the premium price and the complexity of the mounting hardware for install and NEX software issues, I cannot recommend this head unit.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-WT3800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance and make sure you have the latest firmware, 1.57 installed. PUSATechAnswers

  • Rated 4 out of 5 stars

    Pioneer 9"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of pioneer products cant beat the price and the screen size is perfect. Would recommend

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer radio, large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with sales and installation The radio works perfect! I’m a truck driver and the large screen definitely helps me get to where I need to go

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Dmh-wt3800nex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system for the price, had some difficulty connecting with the CarAVAssist.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      If needed, please contact our Product Support at 1-800-421-1404, select option 1. They can walk you through the setup. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great! Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we love it, except for the volume control. You really can't beat a dial. I find myself scrambling to turn it up and down on the touch screen. Such an amazing product hampered by this huge flaw. Maybe tactile buttons or anything except touch screen for volume. It's a huge fail, besides that the thing works amazingly well. We love the GUI and how android and apple have separate but completely functional systems integrated.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    You better get one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have GALAXY 23 pro and this radio does everything on my phone once connected don't need my phone at all. I love this radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best car stereo system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new pioneers stereo dmh wt3800nex it has android auto and apple car play and Bluetooth and wifi and weblink and sirius xm ready and what can i say it has it all

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is a really good buy. Has all the bells and whistles except for the HD radio feature but overall this unit is perfet for the price.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very happy with it highly recommended

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers