Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.4 out of 5 stars with 337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 337 reviews
  • Rated 5 out of 5 stars

    Great stereo receiver!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a radio!The installation looks great and didn’t take long at all!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SethB, it's fantastic to hear that your Pioneer 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver in black has everything you wanted in a radio. And it's great to know that the installation went smoothly and looks great. Thank you for choosing our product, and we look forward to serving you again in the future. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Perfect upgrade from a factory system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from my factory stereo in my 2016 Nissan Frontier. The sound quality is so much better and the Apple Carplay is a very big plus for me. The stereo also notifies me if a have a door ajar or if my tire pressures are low. No more pulling out my phone either for navigation as everything shows on the 9" display. I was also able to perfectly match the color of the touch controls with my interior lights. This head unit is well worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, would have like a more vivid and cleaner image for the price but its “good enough.” Screen sticks out a little more than id like but overall it does run smooth and looks decent.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      The DMH-WT3800NEX comes with a spacer, to extend the screen from the dash. Have your installer check to see if they used that spacer and if it is possible to install it without the spacer. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best NEX I have ever had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nex that I have ever had. Image quality is perfect and the chip speed in excellent.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer 9” Display

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display. Easy install. Great radio with nice audio options plus Best Buy added a rear view camera and xm radio tuner for free.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    nice head unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this installed in my 2009 Tacoma and Nat did a very good job and explained everything to me and how the operation worked

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Jeep Wrangler radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds. Got it for my jeep wrangler and it’s awesome

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new Pioneer receiver in your Jeep Wrangler. It's great to know that it's meeting your expectations and enhancing your driving experience. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Pioneer! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amzing radio.. it puts off good sound.. thank u best buy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality setup was easy looks like a tablet in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Pickup with a Touch screen now!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality nice to have Apple Care play in my old pickup truck now and to stream my favorite music.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Nice upgrade!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had stock radio in 2018 tundra this is a really nice upgrade!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit over all. Lots of sound adjustments available and works seamless with both my Samsung galaxy and my wife's iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Siri With Carplay is Broken

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this over the weekend and everything went fine. I love the stereo and the way it fits in my 2017 Highlander, but Siri is not working reliably with CarPlay. She seems to be getting confused as if she’s listening to herself speak. I can’t send text messages using Siri, for example. My wife and my iPhones are on the latest 17.2 iOS and the head unit has the latest firmware 1.55. I’ve seen others report online about similar issues with CarPlay and Pioneer stereos or stock head units in other vehicles but this is unacceptable. I’m not seeing too many reports with this particular unit, so wondering if I just got a bad unit and should exchange it. Very disappointed so far as my iPhone works perfectly with Siri and CarPlay in my stock Audi Q5.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Pioneer - 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Pioneer Support
      Angela
      http://www.usca.pioneer-tv.com/en/index.html?c=US BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with the DMH-WT3800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I love the pioneer navigation system. The big size is definitely a plus

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Live it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with this purshase thank you best buy you are the best glad to be a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing stereo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo is amazing! I love it! It’s like having a tablet as a stereo! Go big or go home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love product & Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 24 hours since installed, but this far love the product. Loved the install.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from my stock radio. It's not perfect but it does the job. My only issues are minor such as the glossiness of the screen makes it have a lot of glare during a sunny day and when listening to the radio the name of the song/station flashes very quickly and randomly but i can get over those two things.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product sound amazing and the screen look great the Apple car play work good

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Works Great Installed by Geek Squad St. Cloud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed in my 2016 Jetta to replace the dysfunctional existing system. The new system works great; the Geek Squad installed it flawlessly. Be sure, when you purchase for install, that you verify the additional equipment, if any, that your car requires.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers