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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 342 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and sound great in my 2012 GMC Acadia Denali. THANK THE BEST BUY GREEK SQUAD

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I live this radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Sound is hood screen is clear. The babkbup canera is better than the canera that cane with the car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it an Excellent upgrade from my wranglers factory radio. All I need to do is upgrade my speakers and I’ll be good.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Tundra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my Toyota Tundra 2005 double cab Fast easy CarPlay connection with my iPhone. Could not be better or happier!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    REALLY GOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS REALLY GOOD. THE ANDROID AUTO IS AWESOME LOVE ITIN MY COLORADO

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great decision and great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mint 2008 low milege Shelby GT 500 , i wouldnt let just anyone touch my car and interviewed 5 installers. Ron at westland best buy helped me pick the right stereo and installation was flawless - he also made in the event i wanted to put the original back in for sales reasons. Ty sir

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Subaru Outback - Pioneer DMH-WT3800NEX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting to know it. It does a lot and is well designed. Great screen size!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely don’t regret dishing out the money Overall happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great System!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size! Worth every dollar. Connects easily to phone.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peaceful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head unit. Works amazingly well and sounds as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inlove with this radio, have everything I was looking in a radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Big display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headunit. All the bells and whistles. Powerful.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jonny5! Thank you so much for your kind feedback on the Pioneer 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. We are thrilled to hear that you appreciate all the bells and whistles it has to offer, and we are confident it will serve you well with its powerful performance. Rest assured that this product comes with a 1 year manufacturer warranty, and we look forward to doing more business with you in the future.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    2007 ford mustang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 2007 ford mustang makes it feel like new modern vehicles with up to date technology features.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best Buy Deals.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I’m so glad I decided to go to Best Buy for this purchase. They was very professional and cost efficient!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    Open-box arrived literally box opened.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box unit. It literally arrived with the box open. It supposed to be with all the parts inside, but there were missing parts. Luckily I didn't need those missing parts to install it. It looked fancy and the sound was really good, but after connecting it with android for about 20 minutes, it loses connection. I don't think its a common problem on this model, but my unit specifically. Luckily it is still returnable. I'll come back to my old pioneer unit for a while.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      I am sorry to hear you had the issue with the stereo. Please work with Best Buy to resolve the issue. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    makes me feel like a real man

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now i get to feel like i have a modern car without having a car note

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and reliable, enjoying all the features

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system...at the advice of Best buy Auto Installation Technician. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No accountability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 30 days from initial installation. Pioneer requires I pay to have it uninstalled, ship to them, then pay to have the repaired unit re-installed again. The car audio industry as a whole has a shady reputation. I was hoping Best Buy would have a large enough company/oversight to protect customers from faulty equipment and poor installation, and I unfortunately experienced both. $1,200 lesson.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      The warranty does not cover the cost of removing/installation of the unit. It also does not cover the cost of shipping the unit in for service.
      The warranty will cover the cost of the repair and shipping the unit back to you. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for bringing this to our attention, AdamB. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Avoid this unit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless CarPlay is temperamental, you’ll usually need a wire. Stereo controls randomly gray out so you can’t use them. Then it restarts randomly and even resets. Don’t waste your time!

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having problems with the DMH-WT3800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

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