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$699.99

Customer reviews

Rating 4.4 out of 5 stars with 344 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the 9" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, especially its overall performance. Users appreciate the screen size and find the receiver easy to use. While connectivity is generally positive, some users have noted that it can take a bit of time to connect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 344 reviews
  • Rated 5 out of 5 stars

    The Perfect budget radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very perfect radio for my vehicle..wireless car play , very great price for the product , couldn’t be any more happy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best car play system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how easily apple car works wirelessly. Sleek design and big bright screen.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This car stereo is awesome. Great features and ease of use.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity, Ease of use

    Rated 4 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use unit, offers carplay for both android and apple devices. The down side it does offer the feature to mirrior your phone to the devices wireless.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    Seamless Connection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome Android Auto/Apple CarPlay Receiver. Connects to WiFi seamlessly. Excellent upgrade from a 6.8" Pioneer. Equalizer and other options make this deck stand out. You can see maps for days.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Vague description but great unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works fine and screen size is great. My only complaint is although the description for open box said some parts missing, it would have been good to know what parts. In this case the power harness was missing and I had to order a generic one off Amazon. The problem with this is that some of the wire colors were different from the original and so it took a bit of time to figure out. Also one of the RCA plugs for audio had a broken wire to the pin on the pioneer side. This was an issue since I was using an amp. I would suggest Best Buy to have a car audio tech review the open box products so that this type of information can be placed on the description vs a vague “some parts missing” Especially the broken RCA wire. Luckily I was a mobile electronics installer myself and so this didn’t take me long to fix, however most people would struggle and or return the item back because of these issues. We would bench test returned items and confirm what was working or not and or what was missing from the box. It truly doesn’t take long to do.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Pioneer stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stereo, bright screen that you can change the colors, easy to connect with your phone and a lot of preloaded apps. The touch screen is very responsive.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful system and easy install, easy to operate as well, looks great

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and sounds great in my 05 F250. Wireless android auto works flawlessly. Only issue is when trying to update the firmware, it had locked up for about 40 minutes when trying to use the Car AVassit app. Will try USB at some point...

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its a Pioneer need say more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great settings are awesome you can really customize your setup to sound awesome with out a sub. Seems to be nice and fast i don't notice the sluggishness like my nex4500 has. Make sure you have a good phone for the gps and streaming my samsung has issues cant blame the unit.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the connection is excellent, I love the wireless connectivity with Apple CarPlay, I recommend it

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Pioneer reciever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works awesome! Easy to use. Highly recommend to others.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, the built in EQ is fantastic has many options. The apple car play and Android Car feature is also amazing.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pioneer 3800NEX - 9" Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is impressive, as is the screen. Is it worth $700, I'm finding it hard to say yes. I wanted a backup camera unit to be able to connect/watch my boat trailer. It has the ability to have front and back camera's and that portion works very well. I had the Geek squad install but after two trips to the servicing store, the wi-fi still is not functioning properly so that I can utilize all the apps.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MadPuppy, thank you for your positive feedback with Pioneer - 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. Glad that you are happy and satisfied. Rest assured that we will continue to provide the best and excellent service. - Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance with the WiFi. PUSATechAnswers

  • Rated 5 out of 5 stars

    2013 Truck with ApplePlay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price and was surprised by the sound quality. I drive a pre ApplePlay vehicle and now enjoy driving in the 21st Century. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great vehicle upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a touch screen head unit in a vehicle I own, this made it so easy to pretty much control everything in my truck, and had ports to add cameras which is also a nice upgrade in itself. Overall I would buy it again for my next vehicle

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Quality Pioneer Equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate and looks great. Was wondering if it would sound as good as BMW head unit , happy to say it sounds amazing with many features to adjust custom sound for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Pioneer radio, large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with sales and installation The radio works perfect! I’m a truck driver and the large screen definitely helps me get to where I need to go

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy to use. Amazing sound. Works great with android auto.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Pioneer 3600 nex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and talked to the girl in the geek squad. Told him my situation. She was going to write it down and send it to the management team at the store. I'll just give a snapshot here. I didn't get any go over when it was all done basically gave you my keys and sent me on my way didn't give me any pointers or any coaching like they should have. And when they did it all the checkboxes like everything is working he didn't go over that with me. Then the check boxes, on the bottom half none of them were even checked off. My car is serious XM ready It had Sirius XM and I had a contract with Sirius XM. So when I get into my car I have no serious XM. They never even asked me. He said he wasn't sure what to order so he would order a couple things and then I would just be reimbursed for the part we didn't need. Well I looked up online and it's easy to find out exactly what you need. I need the tuner and then an extension to the antenna so I can use the previous antenna So now I've got to order the parts and come my way back up there and hopefully don't have to wait to get it done. Because I don't have unlimited data that's why I use Sirius XM in my car most of the time. Hopefully the management gets back in touch with me. Thanks, Randy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the DMH-WT3800NEX, we appreciate your time.
      I am sorry to hear the installer did not know what adapters to use for SiriusXM.
      If you continue to have problems with the installation, contact Best Buy at 888-287-7658. They will try to assist you with the problem. PUSATechAnswers