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Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 343 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 343 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates just like the one in my 2021 audi. Installation was great and it operates great

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pioneer 9"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of pioneer products cant beat the price and the screen size is perfect. Would recommend

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Apple Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. It is Apple Play and allows for complete hands free enjoyment. I don’t need to fumble with my cell while driving.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Too many issues to mention

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit to replace old Alpine unit and to have wireless Apple CarPlay. The reviews all seemed to be really good. The installation was easy. I used the Maestro RR and purchased a couple additional cables to make the installation all plug and play. Really this is the best I can say about this unit. Once it was installed, the firmware update with CarAVAssist did not work. Followed the directions exactly and the update would never transfer. It timed out every time. So I updated the firmware using the USB port and that worked. Now the really disappointing part. Wireless Apple CarPlay rarely works. I either have to go into settings every time and turn it on or turn off the unit and turn it back on to get it to connect. Today none of the wireless options were available. The Apple CarPlay option was greyed out and the Wireless option in settings was greyed out. If the wireless Apple CarPlay does actually load, not all of the apps work correctly. For example, IHeart Radio will load one station, but it will not allow you to change stations. Another issue, the volume control while using Apple CarPlay does not always work. At first, I thought maybe it was just the steering wheel control that was not working so I tried the volume control on the touch screen and that does not work either. The volume control bar does pop up on the screen, but it is greyed out. The guidance volume control does work. There are many more issues with this system. So many, I am not sure I even want to bother contacting Pioneer support and just return the unit. My price range was to spend only 500 - 600 dollars. I am afraid to spend 1100 on the next model up, so I will probably just try a Kenwood and hope for a better result.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the Pioneer product.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stereo/navigation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely made navagation easier. Enjoying the quality of this product.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Looks great, functioned well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely beautiful and functions perfectly. It looks like it came from the factory installed. Highly recommend.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Dmh-wt3800nex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system for the price, had some difficulty connecting with the CarAVAssist.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      If needed, please contact our Product Support at 1-800-421-1404, select option 1. They can walk you through the setup. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased discounted open box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an opened box. Everything was in the box and the product looked great. Havent installed due to needing a $200 wiring harness. Will update after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at BB on sale. Great addition to my set up. Awesome controls to everything I wanted.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Awesome radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality radio I’ve ever personally seen. However I did have some issues with the steering wheel controls on it.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact the company that makes the steering wheel control adapter. They will assist you with programming the adapter. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is a really good buy. Has all the bells and whistles except for the HD radio feature but overall this unit is perfet for the price.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Toyota Camry 2019 xse great head unit unfortunately my car doesn’t have dash kits made for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pioneer audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this stereo is awesome. The installer that did the installation is top notch and should be teaching everyone.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer 9” Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display. Easy install. Great radio with nice audio options plus Best Buy added a rear view camera and xm radio tuner for free.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Perfect upgrade from a factory system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from my factory stereo in my 2016 Nissan Frontier. The sound quality is so much better and the Apple Carplay is a very big plus for me. The stereo also notifies me if a have a door ajar or if my tire pressures are low. No more pulling out my phone either for navigation as everything shows on the 9" display. I was also able to perfectly match the color of the touch controls with my interior lights. This head unit is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this installed in my 2009 Tacoma and Nat did a very good job and explained everything to me and how the operation worked

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEX pioneer stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEX stereo we got at Best Buy is next level. Its so awesome. It increases the value of any car. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    D’s new radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice radio. Great install service! Still working out some bugs.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great stereo receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a radio!The installation looks great and didn’t take long at all!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SethB, it's fantastic to hear that your Pioneer 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver in black has everything you wanted in a radio. And it's great to know that the installation went smoothly and looks great. Thank you for choosing our product, and we look forward to serving you again in the future. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality setup was easy looks like a tablet in my truck

    I would recommend this to a friend