Customer Ratings & Reviews

I like the way it came out In my 98 Chevy Silverado

Very easy to use, there still is a couple bugs that need to be worked out talking about the interface between the radio and the steering wheel controls. Sounds really good. Tech was a very knowledgeable man and hard worker. thanks

Great radio love the features but my fan died and only just bought it in December 2023. Hopefully it will be taking care of and I just got a bad one.

The installer John did a great job and was very helpful with showing how everything worked. The work was done with pride! Can DO!! thanks. Mike does a great job on leading the team!!

They are all professionals in their work, assembling the equipment with great confidence in what they do.

Brian was very helpful, knowledgeable, and professional. He made sure I knew how to use the product and did an excellent job of communicating with me throughout the whole process.

This product definately met and exceeded the need. The application is an older vehicle. It installed and the performance is great.

Have always liked pioneer products. The tech was very helpful during the purchasing process and making sure all items would be available.

Service at Best Buy is great even with the shortage of people they still mnged to help me significantly. I'm looking forward to my installation date in February.

I hate this thing. Its so glitchy. It rarely auto connects with android auto. You have to tap screen multiple times to get it to work, and go through several steps just to get it to connect. Radio sucks also i only get like 3 stations. Ot ramdomly reboots when driving. It cost so much to get installed or i would have taken it back

It really is a nice radio. But it does not have HD Radio. For $600-$800, it should have it in my opinion.

Purchased the unit to replace old Alpine unit and to have wireless Apple CarPlay. The reviews all seemed to be really good. The installation was easy. I used the Maestro RR and purchased a couple additional cables to make the installation all plug and play. Really this is the best I can say about this unit. Once it was installed, the firmware update with CarAVAssist did not work. Followed the directions exactly and the update would never transfer. It timed out every time. So I updated the firmware using the USB port and that worked. Now the really disappointing part. Wireless Apple CarPlay rarely works. I either have to go into settings every time and turn it on or turn off the unit and turn it back on to get it to connect. Today none of the wireless options were available. The Apple CarPlay option was greyed out and the Wireless option in settings was greyed out. If the wireless Apple CarPlay does actually load, not all of the apps work correctly. For example, IHeart Radio will load one station, but it will not allow you to change stations. Another issue, the volume control while using Apple CarPlay does not always work. At first, I thought maybe it was just the steering wheel control that was not working so I tried the volume control on the touch screen and that does not work either. The volume control bar does pop up on the screen, but it is greyed out. The guidance volume control does work. There are many more issues with this system. So many, I am not sure I even want to bother contacting Pioneer support and just return the unit. My price range was to spend only 500 - 600 dollars. I am afraid to spend 1100 on the next model up, so I will probably just try a Kenwood and hope for a better result.

Awesome tablet display, android auto needs to be updated dark mode has to be set everytime for Google maps. The device and install were great!

Made a huge difference to my 2018 Toyota Prius, which had no navigation system in it. Customer service and installer at Pineville store in NC were excellent.

For the money and name, I wouldn't expect it to freeze on me already(one month after buying). Sometimes after driving a while, the screen stops working and I can't press anything. It only fixes when I turn it off.

Very nice unit but very frustrating trying to communicate with the correct Geek Squad store.

I love it buy it in store make sure you talk to the technician before purchasing so they can tell you what to buy and install was a breeze

I’ve desired this unit for a while and once BB did the installation, which was fairly quick and professional it did not disappoint

We bought an opened box. Everything was in the box and the product looked great. Havent installed due to needing a $200 wiring harness. Will update after.

Decent radio but been having reception issues with the radio since it was installed. Esthetically it does not look like it belongs there like other radios do.