Customer Ratings & Reviews
- Model:
- DMH-WT3800NEX
- SKU:
- 6530257
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 9" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver, especially its overall performance. Users appreciate the screen size and find the receiver easy to use. While connectivity is generally positive, some users have noted that it can take a bit of time to connect.
This summary was generated by AI based on customer reviews.
Pioneer receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but no printed manual. Trusted manufacturer.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
POOR EXPERIENCE WITH PRODUCT AND INSTALLATION!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Pioneer DMH-WT3800NEX from Best Buy about a year and a half ago and had them install it. About 4 months after installation, the unit started randomly restarting on its own — sometimes multiple times during a drive. I expected better reliability for the price I paid and especially since I trusted Best Buy to do the install. The problem has continued, and it’s incredibly frustrating, especially when using CarPlay for navigation or music. I feel like I was sold a faulty unit or the installation wasn’t done right, but now I’m outside the return and warranty window. For something this expensive, it shouldn’t start acting up within months. Very disappointed.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-WT3800NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
car audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer 9" Android Bluetooth is easy to understand and use
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
New Pioneer radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our new radio and the benefits of GPS and ability to answer phone while driving.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Unit can be unresponsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stereo will freeze and reboot frequently. Then to reconnect CarPlay, I have to do it because it won’t do it automatically. Potential hazard for distracted driving because this unit is defective.
No, I would not recommend this to a friendGood Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this radio. Modern and very up to date. Very pleased
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hello Tk23, thank you for your amazing feedback! We're glad to hear that you're enjoying your Pioneer digital media receiver and that it meets your modern and up-to-date needs. If you have any questions or need assistance in the future, feel free to reach out to us. Enjoy your new radio! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257
PIONEER head unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pioneer head unit that i purchased looks great only downside is that my back up camera is not working properly don't know if it was an install error but other than that product works great love the equalizer
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
- Pros mentioned:Overall performance
Great Radio, Bad Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit. The problem is I had this store install it and Best Buy's installer broke my car's air conditioning when putting in the radio. I'm satisfied with the radio, but not satisfied with the installation.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Please contact Best Buy at 888-237-8289. They will try to assist you with the AC problem.
Bluetooth issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes med difficult with phone from alternating drivers
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio. Powers on quick and is very responsive.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Sight and Sound necessity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for SUV withdrawal. When you need that extra that your rear and sideview mirrors can’t quite give.
I would recommend this to a friendPioneer product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and a good price like always thank you Best Buy team for bringing the best for us!
I would recommend this to a friendInstallation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The installation done by Enrique and javier was over the top! Excellent experience
I would recommend this to a friend- Pros mentioned:Overall performance
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes and loss of connection is a repeat thing. Very annoying for how much this thing cost. The floating display looks much nicer than it performs.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-WT3800NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Great Back up camar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly what my car needs to stay safe.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things solid, the guys at Geek Squad in Burlington, Ma were great.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Great head, love everything about it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far im reslly liking....especially the Bluetooth connectivity
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Radio installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation and fair price! Very helpful staff!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I. First bought it great only downside of it was that it won’t allow me to change songs from my steering wheel only change the volume. The microphone for the phone sucks sometimes people can’t hear me well. Then after a year of having it it would restart on it own for no reason not so frequent but now there’s times it will keep restarting and it’s so annoying and sometimes the screen randomly goes all black in the middle of me using the gps. It sucks
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-WT3800NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.