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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,488 reviews
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Pioneer AVH-1550NEX in my RV, which does not have Android Auto. I was very pleased with the installation and performance. The wiring harness for bot hare identical, so installation was a breeze. The receiver works very well, and I ca now use my Android phone for navigation.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      That sounds like a great upgrade! Having Android Auto and Apple CarPlay can really enhance your driving experience with easy access to navigation and other apps. It's also great to hear that the installation was smooth and that you are happy with the receiver's performance. Enjoy using your Android phone for navigation on the road! - James | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- love the Apple carplay feature. Easy to navigate and use. Going to add back-up camera myself so we will see how that goes.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, the built in digital amp allows for smooth sound control, the apple car play and Android auto are very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Screen size

    Rated 5 out of 5 stars

    This touch screen rocks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade to this pioneer touch screen radio. The CarPlay is awesome. I would buy it again. The installation went great as well. My installer did a great job. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement for my UConnect in a 2015 Jeep Grand C

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my UConnect in my 2015 Jeep Grand Cherokee! It is so much better than my OEM system ever was. It connects to my phone fast, the sound quality is excellent! I selected this model because it had the dvd feature so I can watch movies while I am camping or resting out on the trails! I love it and think anybody would benefit from it. I definitely recommend it as a replacement for the UConnect system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and so easy to use! Installation was awesome and tech did a great job. Looks like this came with my 13 year old vehicle!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Radio reivew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent & controls are easy to use. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was jealous because my son got a new radio for his car *laugh* and since I decided I wasn't going to be getting a new car any time soon, I should put a new radio in mine. My son helped me pick it out and install it. Works great and I love it. Just an FYI, if you want to us SiriusXM (which you get a free limited time subscription to) you'll need to get a tuner, otherwise you can't access it. We found that out after the fact so had to get a tuner and my son had to uninstall and reinstall everything.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 3 out of 5 stars

    Don't Get Open Box and Check Out Your Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this model installed on my Honda. The unit works great and the features are excellent, except the USB. After installation, the installer noticed that I didn't have a working USB. After he tried several options, he came to the conclusion that the USB on the unit was dead. He volunteered to put in a new one once the malfunctioning unit was replaced. I called Best Buy that day and through the difficult to understand phone receptionist, I was able to discern two things: One, since I purchased the unit more than fifteen days ago, I was out of luck and Two: If though the product was faulty, Best Buy was not going to stand behind their open box product, that as advertised, was supposed to be as good as new. I told the gentleman on the phone that I would like to speak to a manager and he assured me that one would contact me. Needless to say, I was never contacted again. I did call Best Buy again and with a different operator was given the same run around with the same level of understandability due to the poor ability to communicate. This gent told me to visit a local store and see what they could do for me. Rather than wasting my time, I use a portable charger while in the vehicle. Bottom line: buy from a company that sells products as advertised and stands behind the products they sell. I will not use Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Pioneer head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty straight forward. Connecting to my iPhone was easy and it works well. Definitely an improvement over the stock radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for anyone wanting to add CarPlay. It sometimes takes a few moments to connect, but it is very smooth and responsive to the touch. The screen is crisp and colorful. It does not fade in the sunlight like my older Pioneer unit. I haven't used the customizable features much, but the ability to change the lighting colors behind the physical buttons is cool. I use it mostly for music, navigation, podcasts, and texting handsfree since I have a 30 minute commute to work each day. It does the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Perfect addition to my 02 Tracjjer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream in my 02 Tracker. Pairs with my iPhone and back up camera seamlessly. Elevated my car with this update!! Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent display and tons of options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the receiver and all of its options - but a remote was not included as indicated on the receiver packaging. Buttons are a mite small for my big hands. Display is excellent.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Car Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stereo, fast installation ! Professional staff! Very helpful after installation with setting my phone to the stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automotive Audio Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the radio in my 2006 Toyota Tundra. The sales staff did a great job locating a unit for me with lots of bells & whistles at a very affordable price. The technician that installed it was fast and very knowledgeable. When I went to pick it up it looked great. He took it he time to give me tutorial on it’s numerous functions. Nice guy. This is why we always try to buy from Best Buy if possible. Keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the head unit and all its features. The unit is very user friendly and easy to operate. Sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great retrofit for my 2005 Corolla

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubled the value of my 2005 Corolla with this product. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Makes the stock speakers sound really good and the function of the radio is very easy to use. Very customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great upgrade for apple carplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from a receiver that doesn't have apple carplay without breaking the bank! This radio does have a few issues however, well i should say its either the radio or the installation (i used best buy installation). every once in a while the radio will not turn on when the car turns on ; the remote will not work with the radio every once in awhile ; and it is picky with which cords you use, mine only likes to work with original apple cords aftermarket ones it will randomly disconnect from apple carplay OR not connect at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very user friendly. Nice size screen, easy to get around

    I would recommend this to a friend