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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,488 reviews
  • Rated 4 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as SiriusXM-ready, includes 3 monthe free Sirius only to find out after installation an additional $60 part was necessary to make that a true statement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio. Could have better instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did great job of installing. Radio very good, still trying to figure out how other parts work, CD player, etc. Disapointed in instruction pamphlet, 1 page, not much info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people gave me excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work good job from every one I would do all my shoping there I will tell what a great job the people was at best buy store you people do a great job doing there work merry Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With help from Tech, now appears to work fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price higher than I wanted to pay, but did anyway, Communication between sales store and installation store lacking, Installation store doesn't receive credit for cost of installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple car play unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the car play unit! However, the volume buttons are very small and not great for driving.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    But this now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my stock step with this. I had it infatuation by best buy. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately my stock speakers sounded way better, deeper bass and clearer highs. DVD player looks great, Android auto works, and all kinds of EQs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome deck I like the fact that it’s HD radio and I’m able to hook my phone to it with really good results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rabio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is aweful that you can't speak with a human that works at the BestBuy stores. It is also aweful you can't reach a person that speaks English when you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head unit, very smooth operation. If you're in between a more cost effective definitely spend the extra on this one. Screen clarity and responsiveness is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer AV-2550NEX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head unit. Really clear screen. Unit sets back in the install kit a little but it does not interfere with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a 2003 Camry, and it lasted for 2.5 years. Overall very good unit. Never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Cant be any happier! Awesome customer service

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car play exception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Works like a charm. Thank you Jose the man who did the outstanding job of putting in my car play radio system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have only had installed for a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ok- coming from a Toyota factory installed head unit to this will take some time to get used to it. Took 3 weeks to get on the installation schedule so have only had installed for a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had the radio installed so i do not yet know much about the unit. on the drive home it worked and i was able to put the ac on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who doesn’t want a new car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the ones that are factory installed. It’s nice to be able to answer the phone & messages on the display as well as making it easier to follow the navigation systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got this one installed yet due to backup from Christmas holidays and bestbuy techs are behind, we are scheduled for Feb. 1st. I do have a similar in my truck and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, very happy with it. I mainly use it while plugged in (android and apple), app integration is decent. Thinking of installing one in a second vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer radio installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work for me but I brought it back and the cable that came with it wasn’t the right one to go with my car. They replaced it now I get more channels than normal and very clear

    I would recommend this to a friend