Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1488 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,488 reviews
  • Rated 5 out of 5 stars

    Pioneer is good quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer makes a quality product. Easy to navigate and a good display.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It only took 1.5 for them to put into the car. The picture quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service start to finish! Both the person placing my order and the installer were so kind and efficient. Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The system works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy how you are able to do everything by voice activation. Also able to use your favorite applications that are on the phone, such as Waze, iHeartRadio dot-dot...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would sound better..have not dug into it yet

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! It’s understandable that you expected better sound quality. Sometimes, it takes a bit of exploration and adjustment to fully appreciate a new stereo system.

      - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      If needed, please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide setup assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted in an audio system and more. It's hooked up to my engine and gives me real time info on how the truck is running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could find one flaw it is that the unit doesn’t auto dim the display at night so I have to go into settings and dim it manually every time I restart the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Media Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pioneer receiver. Wonderful head unit. Works like it suppose to. Didn’t have any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a bit high but it offers a lot of nice features. It can show your tire pressure, give you a code if your check engine light comes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like all in one radio/phone etc...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the radio. It looks like it was made for my vehicle which is great. It was only installed 2 weeks ago so I need to spend some time learning how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, would buy again. Make sure to use the USB connector included, if you plan on using Android/Apple play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have Pioneer toy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process by Best Buy was top notch by Chris and Ron. After the installation, they spent another half-hour to go over my new toy with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an outstanding job of installing in my truck. It works easily with my iPhone and I love having the hands free view of maps. Great radio... and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car Radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product so far. Needed a replacement.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    My sounds and nav.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item had it for about three weeks. Everything works well.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great head unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace my factory receiver. The unit is better then what I expected. The only con for me is that I cannot use the Apple CarPlay wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool options... still learning more about it! I now have 3 of these type of radios.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 3 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works as expected. Has some nice features. There was not a manual in the box to explain all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my updated radio! although my car was pretty new the backup camera display was small so I updated it with this, the picture quality is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tech, good stereo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install tech, Colton, was great. The stereo I'm still getting to know but it's a major upgrade from the 2005 Ford stock one I took out.

    I would recommend this to a friend