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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,488 reviews
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first the radio didn't want to come on but the radio seems to be working just fine now the installers were very helpful with guiding me in my radio purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to. Off display is my fav feature. This is also my first system to have been installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product was exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that help me with installation was very knowledgeable and courteous, told me what to expect and got it done in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade on stock stereo for 2017 Hyundai Elantra GT. Installing through Best Buy was great, the customer service was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but a few things i dont like.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo works fine just i cant seem to find the button for the camera, and you cant use Alexa like the description says even my installer said i think it was miss labeled (this was a factor for why i bought this one). The volume buttons are to small but the screen is fine and works for the most part as it should. I like kenwood units better i have 3 of them and should have stayed with that brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AVH-2550NEX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, the only problem is the owners manual that I down loaded and printed! very small print and very little on each page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've use Android auto and apple carplay and I've had no issues with this mic and everything work with no problems I have really no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features in this stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pioneer product. Good to see that bestbuy carrys this product since there is a shortage of electronics everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very happy with the camera/radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman also did the installation. He was wonderful with the explanation of what he would do; and in teaching us how to use our new radio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we replaced our factory radio with this and were very pleased with it. it has everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Pioneer stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed a new Pioneer stereo in our work truck. Very clean job! Installer explained how the radio works! Good overall experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to have this installed,, was postponed due to covid 19. But was glad that they made new appointments. Working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to my old minivan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, exactly what I was looking for my 2006 minivan. A great upgrade! Bestbuy installation was smooth and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Fits my 2001 4Runner perfectly.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my vehicle works great I especially appreciate the phone feature on this radio. More features than I imagine

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    radio performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit looks great. I really like the touch screen. manual could be more inclusive and explain the various screens better. CD works great, haven't tried other strange modes with my phone yet. the most pressing problem is an extreme lack of reception in radio FM. waiting until all this corona virus restriction is lifted to get it back to geek sqaud to be checked out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is compatiblewithandroid or apple and works great. It is very clean looking in my 2010 chevy truck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas and was really excited for him to be able to use hands-free with his phone! It's difficult to use and without the steering wheel controls, which we thought were included in the purchase of the "kit". Because his truck didn't already have the steering wheel controls, and none were added/included as was stated, it's not as convenient or easy to use as we had hoped. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing is easy. I bought an open box. Don’t know why I made that decision. Missing parts. Don’t buy open box stuff. Got everything figured out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic and good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo. It does everything I need it to do. Major streaming channels, maps, phones and Siri.

    I would recommend this to a friend