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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has unit works great. Way better sound than my factory radio in my 2017 Ram 1500

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pioneer is AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio worked AMAZING and I loved the screen size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    car stereo review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works perfect. nice unit. perfect fit and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works and music plays good and keeps me happy

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Pioneer never dissapoints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this radio has plenty of power and features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My car stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is better than I thought it was. Great sound, powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dogui

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good radio, easy to use. Good price Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it and took it home to my boyfriend who was going to have someone who thought they know what they were doing when I should’ve just let the geek squad do it.but I did go back and got another one for his car

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Pioneer - 6.8"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit with great features at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Old Unit (2019) @ (2024) Price Tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that Pioneer is trying to make up for lost sales during the pandemic. This head unit is five years old and yet it is being sold as if it was brand new. Reading the reviews, which happen to be discouraging. I purchased and installed a Pioneer DVD head unit in 2014 and it continues to work today. The reason for the switch out is because I wanted a larger screen. My current unit is 6.2 and I wanted a 6. 75 screen or larger. This head unit does not offer USB-C Connectivity. it would not be compatible with the USB-A to USB-C conversion for charging. The iPhone 15 Pro Max nerds 30 watts to charge. This head unit only provides 1.5 V that’s not nearly enough to charge this phone. Contrary to popular belief, SACD is a popular disk format. Just as vinyl records a.k.a. LP‘s have made their come back. What I am waiting on, is for Pioneer to design a Blu-ray player in their head units. Blu-ray discs can hold more information. Thereby providing improved audio and video quality. I will be returning this head unit. With so much going on in the world, I don’t need additional headaches.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear you are not happy with your AVH-2550NEX.
      While the unit has been around for several years, it continues to support all the latest Apple and Android phones.
      True, it does not support SACD. We do not offer a head unit to support SACD. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system in 2020 and love it. It has been functioning beautifully since install. My only complaint about this system is that it doesn't do wireless Android Auto or Apple CarPlay, but i knew that going into it. It is fantastic otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 1 out of 5 stars

    Unreliable System | Not Worth the $400+ price tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these. 1 went into a Chevy and the other into a Subaru Forester. The pros & cons are issues we are experiencing on both cars. Pros: Apple Car Play, Siri Support, fits the dash well, interface is decent. Cons: Runs hot - fans are always on, stereo turns off randomly, AppleCarPlay disconnects randomly. Other: Will require multiple adapter harnesses depending on your car and what other features your car has, steering wheel controls, back up camera, parking assist etc Story Time: System failed within 2 weeks of installing, two different Bestbuy's couldn't agree on the issue, they both claimed different issues: wrong harness for Chevy truck, bad install, back head unit, and then back to wrong harness. My parking assist still doesn't work and my unit still disconnects from Car Play. Have owned this unit for just over 13 month and I've literally have had it working at 50% of what it can do the whole time. The Forester install was much easier, no advanced features but after 4 weeks the unit wouldn't turn on. Had to take it out, mail it to repair facility, waited 6 weeks and constantly asked for updates before they finally shipped it back. Now 6 months later the unit is powering down on it's own and dropping Car Play. Absolute junk, no unit that cost over $500 should require this much maintenance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hondagirl22

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this deck for a few months now it is a great middle of the road deck. The only problems I have had was car pay not popping up which disconnected the USB reconnected all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a significant upgrade from the original radio that came with my truck.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car stereo and speaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. Exceeded my expectations. The Geek Squad was very professional and did a great Job. Very Cool.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Installation team were friendly, helpful, and did a perfect job. Thanks!!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Knobs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with lots of features. It needs volume and tuning knobs. There is plenty of space.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Radio replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this radio for 3 years and it’s still working perfectly

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great system and install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound system but what was better was the customer service from purchase to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this installed by Best Buy, it works with my old iPod gen. 5 through the USB connector. So far, I have no complaints.

    I would recommend this to a friend