Customer Ratings & Reviews
- Model:
- AVH-2550NEX
- SKU:
- 10133425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the excellent sound quality and the seamless integration of Apple CarPlay, which are frequently highlighted as standout features. Users also express high satisfaction with the device's intuitive ease of use and the impressive variety of available features. Furthermore, many appreciate the generous screen size and the straightforward installation process, contributing to an overall positive experience with the unit.
This summary was generated by AI based on customer reviews.
Happy indeed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this radio ! It's modernized my car
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Only good if you dismantle your entire interior.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system **REQUIRES** you to rip apart the interior of your car just to run one skinny little wire to your parking brake switch. Now, perhaps some peope may be foolish enough to watch videos while driving, but that is not the issue here. The problem is if you don't rip apart the interior of your car for their wire, you **ALSO** are locked out of Android Auto and the vast majority of the configuration options. This is just unacceptable. I shouldn't have to dismantle my interior just to use the BASIC functionality of a radio I PAID for. For that I could have spent 1/4 to 1/5 of the price of this and gotten some cheap, basic knock-off and gotten the SAME level of functionality. If you don't feel like dismantling your ENTIRE interior, avoid this radio. Additionally, Pioneer are too stingy to actually provide a Users Manual with this unit. Not even the typical post-it-note sized manual in 3-point type that so many other manufacturers are passing off as adequate in their current offerings. Pioneer couldn't even manage THAT.
No, I would not recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing radio works better then the factory radio!
I would recommend this to a friend- Cons mentioned:Steering wheel controls
No install available, waited over 1h 30m to even t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting over 2 months for an install. Rep told me that this deck came with everything needed to install, i.e. mounting bracket and steering wheel controls, which was obviously incorrect. I understand that the pandemic can delay things, but I was told I could schedule the install about a week after buying it.... It's 5 weeks later. When I went to the store, I was told to call for installation information. When I called the phone rang for 1h 30m and none picked up. Rep lied to me, although I wasn't dumb enough to believe him and I have NO information about the install. Beginning to think I wasted money here. Many other shops carry this at the same price and have installation readily available. If I do get this installed through Best Buy (God knows when?) I'll update the review. For now, this sucks.
No, I would not recommend this to a friend Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does this fit in dodge dart se 2015 ? No ody at best buy will answer the phones . Ive tried 3 different ones
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds good but it does not last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1 year and it went out. I would not recommend it. After 6 months the touch screen was hard to response so I had to use remote control. It had great sound tho.
No, I would not recommend this to a friend Poor products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was missing items. Spoke with customer service and was told missing parts could be picked up at no cost at the store. There is no local store so I drove two hours only to be told by the store that the do not carry spare parts. This will probably be my last purchase at Best Buy due to this issue
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will try to assist you with the missing items.
Open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Labeled excellent open box was far from excellent. Missing everything and scratched up.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .I appreciate your feedback and apologize for the inconvenience you experienced with your open box item. I understand how frustrating it can be to receive a product that does not meet expectations. Rest assured, we are taking your comments seriously and will work to improve our quality control procedures to prevent similar issues in the future. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6328679.p?skuId=6328679
