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Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the product's impressive sound quality, which is frequently highlighted as a standout feature. Users also appreciate the seamless integration of Android Auto and the system's quick responsiveness during operation. Overall, the feedback indicates a highly positive experience with the device's performance and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 5 out of 5 stars

    Love the radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio couldn’t find anything to complain about!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sounds better than the stock stereo.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. It fits right in to my truck like it was meant to.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, professional and courteous.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car play stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood all. Funcions Car play Android Radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this pioneer double din dmh-2000nex...........

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and so excited to have this installed. Thanks for the amazing help on choosing a great product

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! would recommend it to my friends!!!!!!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback on the Pioneer 6.8" Wired Android Auto™ and Wired Apple CarPlay® Bluetooth® Digital Media Receiver! We're delighted to hear that you love it and would recommend it to your friends. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described was very impressed with how easy it was install

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the DMH-2000NEX, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer Dmh-2000nex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic stereo. Was very easy to set up and use!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the DMH-2000NEX, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    I was sold a damage unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen issues and since sent offshore can only deal with pioneer! Feels like i brought something off of ebay, so this is what the horror stories of best buy are like.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-2000NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance.
      You can also contact Walmart at 1-800-925-6278. They will try to clarify the terms of the sale. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    Head unit

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This head unit is a huge improvement over the stock one, and still retains the use functionality of the steering wheel controls. 10/10 would buy again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 6.8" Wired Android Auto™ and Wired Apple CarPlay® Bluetooth® Digital Media Receiver! We're thrilled to hear that it has significantly improved your experience and that you're enjoying the functionality of the steering wheel controls.

      If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have a great experience with your head unit.

      Thank you for choosing Pioneer and for sharing your positive experience with us and future customers! Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-wired-android-auto-and-wired-apple-carplay-bluetooth-digital-media-dm-receiver-maestro-compatible-hd-radio-black/6580301.p?skuId=6580301 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo is working well. However the graphics on the display are so ugly and generic.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    NoSERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT HASN'T BEEN INSTALLED BECAUSE I WAS REFUSED SERVICE DUE TO POISON IVY ON 2 of MY FINGERS UNDER BANDAIDS

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear you had a problem with the installation.
      Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 2 out of 5 stars

    Not really satisfied with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I plug my usb to my phone for Apple Play and I receive a phone call and when I end it and then my apple play disconnects and it would take forever to connect again and go through different settings and apps you have to reply it several times and its very frustrating

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-2000NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at https://usa.pioneer/pages/contact.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 1 out of 5 stars

    Complete incompetence!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is solely about Best Buy Norridge. In store I placed an order for a car stereo and backup camera installation. The sales guy didn’t look like he knew what he was doing but I went along with it bc how hard could it be, I was wrong. I waited 3 weeks for installation. I arrived at my appointment, dropped my car off and 30 mins later Best Buy called and said they needed me to come back to swap some items and order some they needed. I went back and the install guy said the Best Buy sales guy entered the wrong model of my car which then ordered the wrong parts for installation!!! Needless to say, I was upset and returned all 10 parts that were ordered! Incompetent! I don’t understand why the installation people aren’t the people who are required in placing orders since they know best.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to my current system. Happy with the purchase. Install was flawless!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Poor install quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steering wheel control doesn’t work. Had to connect mic and backup camera myself after leaving. Mic still cuts in and out.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      For the steering wheel controls, you would need an adapter to convert the factory controls to the aftermarket stereo.
      Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 1 out of 5 stars

    Device died within two weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the staff at BestBuy was amazing. They did a great job with the installation and were super friendly and knowledgeable. The radio worked great for 2 weeks, then it just died while I was driving (turned off). Restarting the car didnt help. I looked online and realize that the NEX series from Pioneer is infamously bad with high failure rates. Went back to best buy and they kindly exchanged it for another unit from a different brand with free installation. Bad product, but great staff.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      I am sorry to hear you had a problem with the DMH-2000NEX. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get my daughter a touch screen more updated media for her car. The first one we had chosen wasn't what we needed the installation technician helped us find one to more suit our daughters needs. She was very helpful!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers