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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 371 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers praise the wireless CarPlay functionality and the impressive sound quality, which are the most frequently highlighted features. Users also appreciate the slick interface, ease of use, and the straightforward installation process. While the product is well-regarded for its performance and fit, some users noted minor concerns regarding the volume control, the price point, and occasional software lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 371 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that did the install , took fifteen minutes and explained all the different functions on the stereo and explained in a simple language that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stereo easy conectivity with Bluetooth. Very happy, also it’s the wife’s car so she’s happy also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always seen pioneer as a leader in car audio. Until now. The name reflected their products, and maybe they still do but this particular product I am completely dissatisfied with. I am using Android auto with my note 10+. It lags in connecting to my phone, and at times restarts repeatedly not connecting at all. I get a glimpse of how it should work, but it is so annoying I cant even enjoy my music, and when someone comes into my car and I try to show them how it works, it flops. Maybe I got a lemon, but I have heard of others suffering the same way. And the bluetooth handsfree, everyone says I sound terrible. They can't hear me. I end up picking up my cell more with this unit installed. I missed my return date thinking I had 30 days, but I only had 15. I was not an elite member. I saved for this thing. $600+ is not cheap. And I get this. Call it nex because you will be looking for the next stereo. I wish it just worked. Oh well, I learned a hard lesson. My options are limited and will take time to remedy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought it would be. The unit brought my vehicle's dash to another level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stereo! Best Buy seriously came through on this pricing too!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Wireless No Strings Attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Pioneer AVH-4000NEX to a Pioneer DMH-4660NEX was worth it. I love Pioneer but this upgrade is Awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe buy it new.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former employee who only left the company when I joined the military— I love Best Buy and I love Geek Squad. I still have all my stock in the company for my years there. But this is absolutely embarrassing. I always recommend to people that they should buy Geek Squad excellent items as they come in the exact same condition as New and include all of the original accessories. This item just showed up. The metal around the frame is dented, and it is missing every single accessory besides the main wiring harness. I purchased the Geek Squad excellent version. i’m stationed overseas so the return process is gonna take about two weeks to get back to Best Buy and another two weeks to get my new item. This is all because the item I purchased was improperly certified as excellent.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear your open-box item was received damaged.
      Please contact Best Buy at 888-287-7658. They will try to assist you with the problem. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made a great replacement for my factory radio that bite the dust after 6yrs. Works well with families that are split Apple/Android users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice of radio. This was installed in my 2013 Pruis 4. Every mode of this radio works great. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even though it was open box still was fantastic

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Nope.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone was horrible. All the other reviews were correct. No one can hear you. It was also very annoying to have to use the usb for the car play. It was in a very inconvenient spot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function. Have this in my 2005 Tahoe and use it every day.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Didn’t have much options at the time tho. Should be about 300

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another unit that did not work out of the box. The installer Brian was extremely competent and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Haven't completely figured out all the functions yet. But so far its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer is pioneer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, the best stereo car I've ever had I recommend it 100%

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Jerrysreview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my car stereo. It won't take me long to know my stereo. Best buy has the best electronics, and service around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second go around is a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought the cheaper version and it was awful. Then I bought this one. The installers are 5⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo system went bad in 10 months after the purchase! Those the fabric warranty still covers the stereo?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's truck. He loves it! Highly recommend.

    I would recommend this to a friend