Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 6401083
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the wireless CarPlay functionality and the impressive sound quality, which are the most frequently highlighted features. Users also appreciate the slick interface, ease of use, and the straightforward installation process. While the product is well-regarded for its performance and fit, some users noted minor concerns regarding the volume control, the price point, and occasional software lag.
This summary was generated by AI based on customer reviews.
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works well with all factory controls and back-up camera in my wife's Forester. Plenty of power.
I would recommend this to a friendGeek Squad ⭐⭐⭐⭐⭐ Excellent Receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation took some time due to issues retaining my Lane Assist camera, but got it working and love this unit!
I would recommend this to a friendNothing more or less you wont be sopriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good is notheng more then good its littel complicated to use alexa can get it to work
I would recommend this to a friendJust ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent unit. Every once in a while it has an issue like lagging but it’s a good unit overall
I would recommend this to a friendDisappointing pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen could be brighter and contrast of image better for apple carplay. Bluetooth and wired CarPlay audio sound nice, but Siri and phone function audio sounds horrible. Like Siri or person you’re calling is in a tin can. Can hardly understand caller. Touch screen is not very good either. Very disappointed.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi NathanG, we apologize for the disappointment you've experienced with the screen brightness, image contrast for Apple CarPlay, audio quality for Siri and phone functions, and the touch screen performance. Your feedback is important to us, and we'll strive to address these issues for better customer satisfaction in the future. If you need further assistance or have any questions, please feel free to reach out to us. Thank you for bringing these concerns to our attention. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my stock radio with this and love it. Well worth the money spent for me. Huge upgrade from what I had.
I would recommend this to a friendCar radio review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is great and it has met almost all of my expectations.
I would recommend this to a friendPioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, amazing, the quality is excellent. Highly recommended
I would recommend this to a friendSlow and unresponsive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this unit for 5 months and my number one problem is that it’s very unresponsive to the touch. Sometimes it disconnects the wireless CarPlay and it has trouble connecting to my Wi-Fi 90% of the time. I would return this product if I could.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear about the challenges you've encountered with your unit over the past five months. It's concerning to learn about the issues with touch responsiveness, wireless CarPlay disconnection, and difficulty connecting to Wi-Fi, as we strive to ensure seamless user experiences with our products. Your satisfaction is important to us, and we'd like to assist you in resolving these issues promptly. Please reach out to our customer support team for further assistance, and we'll do our best to address your concerns and explore potential solutions. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Very Poor Installation Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer experience I've had in a very long time. Ordered a Pioneer head unit and all the recommended installation accessories, arrived to the store, waited for 2 hours, then the install tech said the best buy recommended harness won't work. So he instructs me to order a different harness from Crutchfield. I take a picture of the new harness from his monitor, order it and then come back next week. When I arrive next week, after an hour, I'm told they made a mistake and this is the wrong harness. They told me to order the WRONG ONE AGAIN. I decided to return everything and take my business elsewhere. Long story short. Question everything they tell you and make sure you have the right parts. These guys do not know what they are doing, so you cannot just trust what they tell you or you will end up very frustrated.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We are sorry to hear about your experience at our store. We strive to provide our customers with the best service possible, and it is clear that we fell short in your case. We apologize for the inconvenience and frustration you experienced with the incorrect installation accessories and the wasted time.
We appreciate your feedback and will take this as an opportunity to improve our processes and training for our installation team. We understand the importance of providing accurate information and the right parts to our customers, and we regret that we did not meet your expectations in this instance.
Thank you for bringing this to our attention, and we hope that you will consider giving us another chance in the future. If you have any further concerns or feedback, please do not hesitate to reach out to us. We value your business and will work hard to ensure a better experience for you next time. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Pioneer Rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest system for being wi-fi like all there radios systems they are the best
I would recommend this to a friendPoor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box radio on line from Best Buy, and parts for installation. When I went to have it installed I waited 2 1/2 hours only to be told there were parts missing and the radio was 4 years old. The Best Buy manager offered me the same model radio at the same price I paid for mine then 5 minutes later came back and said I would have to pay the difference. Terrible customer service.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had a bad experience.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Pioneer radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this radio it gives you all the modern options for a older vehicle
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Looking radio and easy to use. Simple screen display. Great brand name.
I would recommend this to a friendWorth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase screen works very good wonderful sound for subwoofer
I would recommend this to a friendPioneer Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small screen the clarity is excellent. Good, clean installation.
I would recommend this to a friendOk product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio is good. Many features but it is way to lagy. I feel that it is trying to don so much that makes it laggy
No, I would not recommend this to a friendWow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver! Really satisfied so far, it was better than expected.
I would recommend this to a friendNot sure
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havingbteouble connecting with my samsung s10. It will not display the map.
I would recommend this to a friendGreat radio for wireless CarPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly wat I expected. Needed wireless Apple car play and could not be happier
I would recommend this to a friend