Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 6401083
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the wireless CarPlay functionality and the impressive sound quality, which are the most frequently highlighted features. Users also appreciate the slick interface, ease of use, and the straightforward installation process. While the product is well-regarded for its performance and fit, some users noted minor concerns regarding the volume control, the price point, and occasional software lag.
This summary was generated by AI based on customer reviews.
Great radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio works well with my iphone can use maps and play music
I would recommend this to a friendgreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio and experienced install will do business again
I would recommend this to a friendPioneer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Add Best Buy install those pioneer receiver works great
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. worth the money. Don’t hesitate to purchase.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have picked a better radio. Absolutely love it.
I would recommend this to a friendradio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely beautiful radio it fits amazing in my 2009 toyota camary
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality nice design very quick responsive item must by.
I would recommend this to a friendStereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! I would definitely recommend to a friend or family
I would recommend this to a friendSouper DUPER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is much better than I could have hoped for. It's great
I would recommend this to a friendRadio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good item. It worked well and did the job.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the head unit, it does everything I wanted it to do.
I would recommend this to a friendNice stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice options and looks good........
I would recommend this to a friendBest stereo out their
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont think about it youst buy it worth every penny
I would recommend this to a friendPioneer ignores emails
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reverse camera only works 10% of the time when I start the car, most of the time it just shows a black screen. Ive replaced basically every part of the camera system and it still doesn't work. I also have a front camera mounted and that seems to always work fine. I emailed Pioneer a few times while I was still in my 12 month warranty window and they never replied so now im just stuck with an expensive head unit that shows me a black screen when I reverse 90% of the time
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your recent purchase. It's disheartening to hear about the persistent issue with the reverse camera functionality despite your efforts to rectify it. We understand the frustration of not receiving a response from Pioneer within your warranty period, leaving you feeling stranded with a malfunctioning unit. We'd like to assure you that your feedback is invaluable to us, and we're committed to resolving this matter promptly. Please reach out to our customer support team at your earliest convenience, and we'll do everything in our power to assist you in finding a satisfactory solution to ensure your satisfaction with our product. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display looks almost greasy and some graphics aren’t sharp.
No, I would not recommend this to a friendVery poor for every task I purchased for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glitchy interface. Connecting to CarPlay disables the phones gps. But the head unit gps doesn’t always work, leaving me with no navigation without jumping through a bunch of hoops disabling wireless CarPlay. Music would cut in and out constantly. Adjusting the volume is almost completely unresponsive and very slow to adjust. When mirroring with hdmi the resolution is very poor and delayed, the picture would also not fill the screen, making the image even smaller that what is on my phone screen.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We apologize for the issues you've encountered with your Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. We appreciate your feedback and will share it with our team for review. If you need assistance or have further concerns, please reach out to our customer support team. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
- Cons mentioned:Software
Don’t buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst software and interface. Don’t buy this. You’ll waste time trying to set this up. Even their help line can’t cover all the necessary info.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SportsFan,
Please accept my apologies on behalf of Pioneer for the inconvenience caused. I know that this could be an unfortunate situation, but if there's anything else that we can do to resolve your concern please feel free to contact us at 1 (800) 421-1404.
Chelsea
Pioneer Support
https://www.pioneerelectronics.com/PUSA/
In my opinion, waste of money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this $600+ stereo. I bought this one in specific because the google maps and the fact it has sirius radio. It has sirius as an app. But it does not come with a tuner to actually be able to use sirius, which for $600 I feel is ridiculous. ALSO the screen is SO bright at night time, there is no settings anywhere to adjust the brightness it is VERY distracting at night time. Half the time the android auto feature doesn't even come up. The worse $600 I have ever spent.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
No service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, the guys couldn't help me figure out the kind and tyoe of radio i wanted and needed. I waited 3 months to get it installed. A week before my installation best buy canceled the install
I would recommend this to a friendNot as good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really enjoy it. Found the screen interface to be less responsive then my Kenwood. usb connection wouldn't work for me, so I brought it back.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Smooth,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.pioneerproducts.com/support
Pioneer Support,
Merjorie