Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 371 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers praise the wireless CarPlay functionality and the impressive sound quality, which are the most frequently highlighted features. Users also appreciate the slick interface, ease of use, and the straightforward installation process. While the product is well-regarded for its performance and fit, some users noted minor concerns regarding the volume control, the price point, and occasional software lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 371 reviews
  • Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade from the first receiver in order to accommodate the climate controls for my particular car. Overall, I love it and I'm very satisfied. The only downside that takes some getting used to is the volume control for the radio. I have come to prefer using the steering wheel control over the small side buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Apple car play is the bomb.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Wireless Apple car play is amazing. The screen resolution isn’t the greatest but it’s also not the worst. Works great in my 2013 Toyota Prius. Everything works as is. We tried using my wife’s android CarPlay and while it works you really can’t swap between apple CarPlay and android CarPlay Interchangeable very easily. It’s better to do one or the other, otherwise if your both in the car it starts to act weird switching between them. The pinch to zoom on Apple Maps doesn’t work but it works on android CarPlay google maps. This seems to be a software issue with Apple CarPlay and not the units fault as looking online other units for CarPlay also don’t support pinch to zoom on maps. Regardless you can just double tap to zoom in and that works well. Great unit!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Radio Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. All installation workers were pleasant & helpful. Had to go back a problem I had. Was handled with professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little upgrade

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade at fair price. Carplay is a little wonky at times, but I hear that from other people with other radios too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds and looks good in my car. Needed an upgrade and I’m very satisfied with the new addition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, good luck figuring out the setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many issues trying to get this thing setup. I spent hours trying to get android auto wireless to work correctly, One issue I am just guessing I have to live with is my Galaxy s10 I cannot do bt audio if Android Auto wireless is setup. I have tried about everything and I cannot get that to work. Lets talk about the lack of clear instructions I have been installing my own car stereos since 1986 and have never scene an new unit with no wiring schematic(most older units even would have this on the unit it'self) but on all the paperwork I received and online I could never find it and just ended up having to guess. It sounds good but I have no idea how many hours I spent trying to get android auto wireless working.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the Pioneer product.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide operational assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great Head Unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head unit. Wireless CarPlay works very well. Sometimes it takes a minute to connect when leaving a wifi connection. Not a big deal. Paired with the iDatalink Maestro, it transforms the vehicle. Perfect interface with additional features that go beyond the factory system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pioneer Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    90% user friendly. Transition to Appleplay is a little confusing for me. I am overall satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless CarPlay works pretty well, but the Maps apps lag; both Apple and Google Maps have a slight lag. There is a long delay in the touch controls. The wireless version of CarPlay is nice, and it usually works. I've come to realize that CarPlay itself is a bit clunky, and the wireless is the reason for the lag on the maps. But the lag on the touchscreen is specific to this receiver and for that reason I still say that overall it's "just okay." Not bad, but I don't think I'd buy it again. Probably worth the money to pay more for something that's more responsive.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jack,

      Thanks for taking the time and effort to leave a review with our Pioneer - 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver - Black . We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Pioneer Products
      Lisa
      https://www.pioneerelectronics.com/PUSA/ BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo is incredible!!! Having my backup camera working again in my truck has been a game changer. The install on the other hand has not been the best experience….

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Dont waste your money.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, the touch screen feels very dated. Sometimes you have to hit the volume up / volume down button several times ( 10-15) before it will acknowledge you.same with home screen button. Apple car play that is wireless is a plus but it doesnt make up for the poor responsiveness of the screen. I tried it for 6 months thinking i would get used to it. Will be replacing it in the near future.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      I'm sorry to hear about your experience with the product. We appreciate your feedback and take it seriously as we continuously strive to improve our products. It's disappointing to hear that the touch screen responsiveness didn't meet your expectations and that you encountered difficulties with the volume and home screen button. We understand how frustrating this can be, especially when you've given it a fair chance over six months. Your feedback will be shared with our product development team to address these concerns and enhance the user experience. We're committed to providing quality products that meet the expectations of our customers, and we apologize for any inconvenience this may have caused you. We value your satisfaction and hope to have the opportunity to restore your confidence in our brand. Thank you for bringing these issues to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-2-bluetooth-digital-media-dm-receiver-black/6477985.p?skuId=6477985 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Nice replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this because of the wireless CarPlay. Seem to work well. Nice replacement for the factory radio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Deck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on the dash of my Toyota , Panasonic deck also has a buoy in amplifier for my front speakers and back speakers that we installed , produces great sound and I’m Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some problems upon install like jumping in the songs which is frustrating. The sound is good but not this problem. Will be taking back in to get fixed and hopefully solve problem. Spent quite a bit for whole system and expected better for price paid. Not quite as happy as could of been if everything worked properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To receive the best sound you must have the best radio and accessories This radio exceeded my expectations from the sound to the screen everything is superb If you are looking for better than this unit maybe for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless CarPlay Headunit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best CarPlay/Android auto headunits I’ve used. You get Pioneer’s tuning features like time alignment, crossover, and speaker level adjustments and WIRELESS CarPlay (which is not usually availble for headunits at this price range)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the radio because I can use my phone to play the songs I have on it.It was a little confusing at first but once I had more time to mess with it is not to bad.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer rocks!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless CarPlay is connected to very quickly after starting my car. Responds to hey Siri commands. Steering wheel controls volume, phone calls, and navigation. Excellent replacement for the radio that came with my 2015 Outlander Sport.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and the wireless connection is awesome. Better sound than my stock stereo

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Android auto not perfect, no volume nob

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think i would care about now having a volume nob but the on screen volume buttons are not very responsive and easy to miss if you aren't looking at the screen. Its slightly laggy but other then that its ok. Cant get the Sirius satellite radio to work either.

    No, I would not recommend this to a friend