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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers praise the wireless CarPlay functionality and the impressive sound quality, which are the most frequently highlighted features. Users also appreciate the slick interface, ease of use, and the straightforward installation process. While the product is well-regarded for its performance and fit, some users noted minor concerns regarding the volume control, the price point, and occasional software lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 371 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my Pioneer car radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio. I'm using the hard wired connection from my phone and it is flawless. Never any connectivity issues with suriusXM or iHeart. Haven't gone beyond that so far. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer Radio installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My radio works awesome, I enjoy how it looks and how it sounds. The installers did an awesome job and were very helpfull. Thank You very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great, but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio looks good and has a bunch of features, but wireless CarPlay is very buggy. If you lose cellular service while driving, then the radio will completely disconnect from CarPlay and the connection has to be remade when the vehicle comes to a stop. Radio is also slow (up to 5 seconds) to recover coming back to the home screen before you can select a new source to listen to music from or go back to CarPlay. I have continued to update the radio as they come out, but these issues have not gone away. I have always recommended Pioneer as a brand, but this radio is a miss at over $700.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jacob,

      Please know that your feedback is important to help us improve the quality of our product.

      Pioneer Support
      Lea
      https://www.usca.pioneer-tv.com/ BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. Make sure you do the firmware updates to get the latest features and get rid of any weird behavior. Install was easy with the plugs. Has pre-Amp outputs so that’s a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer 4660

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick and easy solution to add modern features to an older car. easy install and great sound. Added Idata interface to use head unit to control factory systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A neede upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my 2015 Camaro Seth at Best Buy did a great job matching everything my car needed and a great job installing and going over everything

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Pioneer + CarPlay = level up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Pioneer head unit I’ve owned. Apple CarPlay is a must have feature. Only complaint is that the screen is still bright at night even with the dimmer dimmed at the lowest setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome stereo I bought it for the simple reason it came with GPS Apple CarPlay it fits all my niece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in jeep grand cherokee, fits perfectly in the dash!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and easy to install. There hasn't been any issues.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 2 out of 5 stars

    Awesome features with abysmal outgoing call audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Android Auto and music related features are excellent. The install by BestBuy was perfect. The reason for only 2 stars is the truly awful quality of telephone call audio (me to the caller on the other end - I can hear them very well). If I had understood more quickly how bad the outgoing call audios is, I would have returned the unit for a different brand. I have tried moving the microphone to different locations and, as my son described, I sound like "a bad 1930 radio broadcast from a movie" to whoever I talk to. The voice quality is much worse than the $15 SoundBot bluetooth dongle I used before getting the Pioneer headunit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Android Auto is seamless. Quality of blue tooth is great. I just wish it had a USB c input to charge my phone faster.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best for Upgrade to Carplay

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great system, love having Carplay in my Explorer! I wish the screen was a bit more flush with the edges, but it is excellent overall and the touchscreen is as responsive as a phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool, But Too Many Glitches!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is really cool and it's nice to have wireless Android Auto in my 2017 Rav4 Platinum edition. I have the JBL sound system and I got it connected, the problem is you can't listen to the radio loud without the sound cracking above 29. The tech told me that I had to upgrade my speakers, even though I had the best sound system already. I was told that aftermarket radios tend to pump out a higher sound than the normal factory radios that come with cars. However, I had the pioneer 2330nex in my old car and never needed to upgrade my speakers. So I didn't like that. after spending over $500 on this unit, and 350 for the plug n play adaptors for my SUV, it sounded like it would be more of a hassle and it wasn't worth it. Its also hard to raise or lower the volume on the touch screen, which is inconveniently located on the side because it's not really responsive. You have to keep pressing it and messing with it in order for the unit to feel your finger. Another problem I had with this radio is that I couldn't update the firmware!! I tried doing it through USB drive and through the pioneer app. None would work. It also wouldn't let me do anything with the internet, it kept saying that I have to accept the privacy policy. So I did accept the privacy policy in the app, but it still didn't work.. Overall this is a nice concept, radio but they have to fix all the glitches that come along with it. I returned this expensive unit after 2 weeks and I put in my other pioneer radio 2330nex in my RAV4 and it's works flawlessly. On a side note, (for those with a 2017 Rav4 Platinum edition) I like that my tech was able to get my bird's-eye view camera and my backup camera both connected into one screen. But the original bird's-eye view camera button does not work, nor do the individual views, which would be with any aftermarket radio. If you could find a tech that can hardwire in the overall bird's eye view with the backup camera to show on one screen, then it's pretty cool to use an aftermarket radio without giving up all the cool camera features on this particular SUV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Subaru legacy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TECH WAS EXTREMELY KNOWLEDGABLE AND HELPFUL. WOULD COME BACK AGAIN

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice radio. Installed with a pioneer back up camera. Installed in a 2010 chev Camaro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device installer recommended this unit completely satisfied,installer did a great job,instructed me on how the unit works and it exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use and customize

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightyears ahead of the stock radio. All the stock speakers woke up. Every option to customize the sound. Connects to phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Pioneer product. Seamless and user friendly. I put in my 4runner and is MUCH better than the stock player. This product is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    okay for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it installed. no issue with the installation itself. the unit is outdated compare to other newer product.

    I would recommend this to a friend