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Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the quality, appearance, style, and ease of use of the Link Stainless Steel Band. Many appreciate its fit and the classy look it provides, with some also noting its lightweight feel. However, some customers have reported issues with the clasp, finding it prone to opening unexpectedly, and others have mentioned concerns about its scratch resistance and the durability of the finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,357 reviews
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very disappointed with Apple and this watch. It keeps disconnecting to my watch. Yes all the updates are done to both the watch and my iPhone 12. If I pay this much money then I expect it to work like it should. Too late to get my money back! Dont buy it, get the cellular one if you have to have one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paula odle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this band as an open box item at Best Buy in Owassa ok but the clasp comes loose too easily for me to wear it, if the buttons barely get bumped it comes loose , not sure if I can return an open box item

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi there! Thank you for writing a review about our Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-8) and Apple Watch Ultra 49mm - Rose Gold! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with return and exchange.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ Platinum

  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Horrible!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp would continually come undone throughout the day!!!!!! Horrible product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice look but has locking issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch band looks great but lock is too sensitive. Kept unlocking every time I moved my wrist. Disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you get adjusted for your wrist, you will have tough time adjusting it yourself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this watch band. It kept coming open and sliding down my wrist. It was very irritating and the color started to rub off after only two weeks. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi PamelaW,

      It has come to my attention that you were not fully satisfied with the purchase of your Platinum™ - Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-9) and Apple Watch Ultra Series (PT-AWB42BLB). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 499-3964 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Platinum Support
      https://www.bestbuy.com/platinum Platinum

  • Rated 2 out of 5 stars

    Solid, but less than comfy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed sturdy, but the edges were pretty uncomfortable on my wrist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning the Platinum Stainless Steel link band I purchased. I rate the band 5 stars. But the tool to remove the links is a dud. The pin in the tool broke. Unfortunately I could not insert a replacement pin.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi MsBBR,
      We're very sorry to read you are experiencing this issue with one of our products. For more questions and product support you may contact our customer service at 1-800-499-3964 Daily 8am - 9pm CT.
      Chelsea
      Platinum Support Platinum

  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this band for about 4 hours, tried to take out some links and the pieces broke. RETURNED

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Paint fades off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides paint fading, if you move your wrist in a 90 degree position it opens and might get lost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice at first but major issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is fairly inexpensive but comes with some flaws. The finish wears off very quickly with normal use. Secondly, but most critical, the band came disconnected from the watch by moving my arm. Unfortunately, my watch fell to the ground and I now have a scratch on the case. Poor design if this can occur. I want the manufacturer to cover my watch damage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Links broke after a month. Not pleased. But the shipping was A+

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch band

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is not suitable for people who have smaller wrist, and the lock is hitting my skin at made it sore. Im returning this product.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi MarshaQ,

      Thank you very much for taking the time to review our Platinum- Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-9) and Apple Watch Ultra Series 1-2 49mm - Black. I know that this could be an unfortunate situation that the band is not suitable for people who have smaller wrist. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Platinum Support
      Irene

      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285, to find product details, including quick start guides and user manuals. Platinum

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money. 1st it will rip out hair alot. 2nd it will unlatch itself constantly. 3rd the size adjustment tool broke when i used it cheap metal bent.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello Catalystcase,
      We're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(800)-499-3964 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Platinum Support Platinum

  • Rated 2 out of 5 stars

    Watch band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap but not horrible quality. Wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't stay closed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the release for the band sticks out beyond the edge. So if you bend your wrist enough to put a little pressure on it, which I did constantly, the band pops open. The Apple version they are copying doesn't have the release buttons sticking out beyond the edge of the band, so it would probably be fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly, this was an excellent condition open box. It turned out to be a floor model, which was fine, but was worn on multiple links. Was also missing tool to remove links. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like how heavy it was and how it pressed against my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's a Okay band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels cheap for the price. The band is kinda short as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Seemed nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about two weeks then clasp fails to lock

    No, I would not recommend this to a friend