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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the quality, appearance, style, and ease of use of the Link Stainless Steel Band. Many appreciate its fit and the classy look it provides, with some also noting its lightweight feel. However, some customers have reported issues with the clasp, finding it prone to opening unexpectedly, and others have mentioned concerns about its scratch resistance and the durability of the finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,357 reviews
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Poorly Designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clasp to unlock the hinge to put the watch on sticks so far out, you accidentally unhinge the watch several times a day just moving your wrist around. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me with a lot of arm hair this is not the best choice for me. It is also very hard to change out the links to find the size that best fits your wrist. So no I returned it and found something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Style

    Rated 1 out of 5 stars

    Looks good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watnted a more classy black option for my iwatch but before taking the pins out to remove links, the pins were loose. Not too confident in the band after adjustment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch band that sucked dick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band was junk. It would not stay closed. Wound up bringing it back for a different kind

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad tools

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good band but toolkit broke after trying to adjust the links to my wrist size

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi Hippo,

      We are sorry that the toolkit broke while adjusting the links to your wrist. It is important for us to know your feedback so we can continue to improve the quality of this product for better assistance. Please contact us if you need further assistance.

      Platinum Support
      Lea Platinum

  • Rated 2 out of 5 stars

    mediocre quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but poor quality. Mine broke apart after consistent use for 3 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that durable. Metal links started falling off randomly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metal tends to get tarnished and cause a wrist to turn green

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sizing not consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other products in this line and they fit my wrist. For this product, it would not fit over a man's hand. It was sized for smaller hands and would not fit most hands.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes unhooked all the time, not my favorite band for sure

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi SabrinaW,

      Thank you for writing a review about our Platinum™ - Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-8) and Apple Watch Ultra 49mm - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Platinum Support
      Marites
      www.bestbuy.com/platinum Platinum

  • Rated 1 out of 5 stars

    Clasp Opens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp keeps opening while watch is being worn. Love the color.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi Tiffany!

      Thank you for taking the time to review our Platinum - Stainless Steel Link Watch Strap for Apple Watch 42mm, 44mm, and 45mm - Gold, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Platinum Support
      Alvin
      www.bestbuy.com/support Platinum

  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably ok if you’ve never worn the real apple band. This doesn’t line up with watch well and pulls all your hair out And changing link size is a pain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 1 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is cute and matched the color of my Apple Watch but hard to put on the actual watch face and bent out of shape after sometime.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would be nice..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this originally, I wanted to try using a steel band since the sport one is giving me a weird rash. It didn’t come with the tool to change out links.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This thing not built well at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tries to look nice buts it’s rigid and pulls the hair on my arm. The piece that hold the clasp digs into my wrist and it is just really uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "open box excellent" purchase missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black platinum stainless steel apple watch strap as "Open-Box Excellent, Looks brand new, Includes all original parts/accessories, Typically contains packaging" item purchase. When I received it today the link tool was missing so I'm not able to adjust the band so it fits me. Tried contacting Best Buy but got no reply. Very disappointed in my "open box excellent" purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 1 out of 5 stars

    No worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black color comes off very easily when it scratches against it. You have to be very careful. It scratches very easy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band seems to tear at the hair on your arm! I like the tool included, but don’t use it because it’s uncomfortable!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blacks already fading on it. Any spot of it that rests on a table will show the black wearing off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough links in the band.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say it is a nice band, looks real good, would really like to use it, but it doesn’t come with extra links. So it doesn’t fit. I’m already a big guy but normal watches with bands similar to things have always fit and I usually need to remove links, but this one is just way too small. And I have the largest watch face to boot.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.

      Dina | Platinum Support Platinum