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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the quality, appearance, style, and ease of use of the Link Stainless Steel Band. Many appreciate its fit and the classy look it provides, with some also noting its lightweight feel. However, some customers have reported issues with the clasp, finding it prone to opening unexpectedly, and others have mentioned concerns about its scratch resistance and the durability of the finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,357 reviews
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started peeling in a week after wearing.. it really is junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unlatches constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice band if you don’t bend your wrist. If you bend you wrist to far the band constantly comes unlatched. This problem has started occurring about 1 month in, and unfortunately for me, the return period has ended and I am stuck with it now. I would not recommend this band.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on unfastening. Not durable. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      there!

      Thank you for taking the time to review our Platinum™ - Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm. I understand that it keeps on unfastening and not durable That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Best Buy Support
      Irene
      https://www.bestbuy.com/ Platinum

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it on and it didn't feel as solid as it looks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is okay. It's not the best quality but it looks the partnuntil it gets a little dirty. Getting the links off to fit your wrist is a pain too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but has issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good band but hard to keep it closed with movement of wrist

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible watch band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the stainless steel watch band for 42mm iWatch and really liked in the box. It was easy to attach to watch. But, when I tried to take a link out to re-size watch band, it was impossible!! Worked on it for over 2 hours and really buggered it up. It's now all bent and useless. Directions make it sound so easy. Nothing could be more wrong. Worse product I've bought in years. Looks good but very cheap and can't adjust. Couldn't take back because I ruined it trying to re-size the band.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Band for Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool given to remove the links broke upon first trial usage. Thus, my watch it too big on my wrist and it’s pretty inconvenient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tyler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this item. Is uncomfortable and pulls your hair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 1 out of 5 stars

    Good quality didn’t fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was good and the look was good but unfortunately it was too small for my wrist. Had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hated this Apple Watch band!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pulled the hairs from my arm...OUCH! It would also come undone and the whole watch would fall off my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the band Hard to size and it was uncomfortable to wear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch band was very heavy and pinched my wrist through out the day. I wasn't very comfortable and i stopped wearing it after a few days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Links are too chunky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was itchy and left marks on arm. Too masculine for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really nice band, but disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay latched. Comes unhooked with random movements

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Stainless Steel Link Watch Strap for Apple Watch has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Platinum Support
      Louise Platinum

  • Rated 1 out of 5 stars

    Broke inside of band.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little metal piece broke off inside the place where the band goes. We had to call Apple Care and then take it to Best Buy to be fixed. Did not get to replace it or get money back. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this watch band. It kept coming open and sliding down my wrist. It was very irritating and the color started to rub off after only two weeks. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi PamelaW,

      It has come to my attention that you were not fully satisfied with the purchase of your Platinum™ - Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-9) and Apple Watch Ultra Series (PT-AWB42BLB). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 499-3964 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Platinum Support
      https://www.bestbuy.com/platinum Platinum

  • Rated 1 out of 5 stars

    Paula odle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this band as an open box item at Best Buy in Owassa ok but the clasp comes loose too easily for me to wear it, if the buttons barely get bumped it comes loose , not sure if I can return an open box item

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi there! Thank you for writing a review about our Stainless Steel Link Band for Apple Watch 42mm, 44mm, 45mm (Series 1-8) and Apple Watch Ultra 49mm - Rose Gold! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with return and exchange.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ Platinum

  • Rated 2 out of 5 stars

    Looks good, but feels not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way this band looked, but it was heavy and didn’t feel good. It was also not easy to put on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    link seized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought at the store with my mystery certificate. when i got home to install, i noticed the metal was very light, almost plastic-like. after installing, i tried putting the watch on and noticed that 2 links seized and would not hug around my wrist. i had to return it and i didnt trust the product enough for an exchange, which meant i wasted my best buy mystery certificate.

    No, I would not recommend this to a friend