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Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers praise the UHS-I USB 3.2 Gen 1 Memory Card Reader for its user-friendly design, compact size, and overall functionality. Many users appreciate how easy it is to use, with no complicated setup required. The portability of the device is also highlighted, making it a convenient choice for those who need to transfer files on the go. While some users mention that the price may be a bit high, many find that the convenience and reliability of the card reader make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 825 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Non functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not allow me to offload photos from my SD card. Same card can be offloaded through other computers with the built-in SD card slot, and other SD card readers. I wanted this one because it was small and would fit in my bag better. Not operational threw away my money.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi Atheomerase,

      We are sorry that this product is notworking as what you have expected. Your feedback is helpful so we can continue to improve its quality. Please contact if you need further assistance.

      Platinum Support
      Lea Platinum

  • Rated 3 out of 5 stars

    Great but not for RAW photos in my experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works great, but not for what i need it for, i wasn’t able to transfer RAW photos to my computer only jpeg.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Platinum Memory Card Reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately product didnt work for what I wanted to use it for, easy return process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Still Lagging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to clear my Samsung Galaxy S9's memory of photos and videos ... it didn't work as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought this would store data as well as use as a card reader. design made it confusing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful but did not meet my exact needs. Returned for another design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds plenty..........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed okay but not what I wanted. The product seemed to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish it was not so long. But over all did its job well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a normal usb plug and go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say fair just because it is easier to use than its sister component still;l not a quick flash drive overall not a great product

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi DonnaS,

      Thank you for writing a review about our UHS-I USB 3.2 Gen 1 Memory Card Reader - Black. We know how frustrating it is that the device is not working fine. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Platinum Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Platinum

  • Rated 1 out of 5 stars

    Did not work, crashed my computer!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing would not load any of my pictures from my SD card and would make my computer run extremely slow to the point where it would crash for some reason. My computer has never done this and it’s a good computer that has never had an issues and i game on it regularly. As well as it did the same thing to my laptop. Would definitely not recommend and I bought a better one on amazon for 10 bucks which is wayyy cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for awhile, but it didn’t last a year. Completely stopped working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ITS OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Good But NOt worth the Price For how Small and minimal uses it has. I am retruning

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello there,

      Thank you very much for taking the time to review our Platinum - UHS-I USB 3.2 Gen 1 Memory Card Reader - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Platinum Support
      Alvin
      https://www.platinum.com/ Platinum

  • Rated 2 out of 5 stars

    Worked well when I needed it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for what I needed but I already lost it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry no go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, this wasn't for me. my computer had a hard time picking it up and i couldn't find the driver. It did not install automatically.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the flash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didn't do what i wanted. i was unable to download photos from car camera.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi CCRIDER. Thank you for writing a review about our Platinum USB Memory Card Reader. We know how frustrating it is that you cannot able to download photos from cam camera. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com Platinum

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as expected. Card would not be discovered.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi BillD,

      We are sorry that this product did not work as what you have expected. Please know that your feedback is important to us so we can improve the quality of this product.

      Platinum Support
      Lea Platinum

  • Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, only works when I hold it at a specific angle when trying to upload files. One slight move and the files disappear and you have to refind the angle and hold it until everything uploads. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unneeded item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect the memory card from my camera to my computer. When I got home I discovered my computer already has a port for this, so I didn't need this item. Best Buy was good about letting me return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheaply made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Usb card reader is garbage! the micro slot never worked from Day 1 and finally a few months after purchase it has literally scorched an sd card. WOULD NOT Recommend!

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello Rdunn,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://platinum.com/support.

      Platinum Support,
      Merjorie Platinum