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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 688 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, USB-C compatibility, and compact size of the UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader. Many appreciate its performance and the affordable price point. Positive feedback also mentions the reader's design and overall functionality. While some users experienced overheating, these instances were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 688 reviews
  • Rated 4 out of 5 stars

    Well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Will use for a number of projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Card slot missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works conveniently! Computer only has a mini card slot and usb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SD card reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A useful device for downloading various size SD cards!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cards stick out during transport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot safely transport it with the SD or micro-SD card installed as they extend out of the unit enough to possibly break off, so they have to be carried separately cased. Problem for me, but may be ok for your application.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Key board case not compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't make contact with new IPAD THAT IS IN THE CASE WITH THE MAGNETIC KEY BOARD. THE LENGTH OF THE C PLUGIN IS TOO SHORT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usb adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use with a cell phone that has a protective cover. The cover prevented the usb-c plug from going in far enough. It works fine with a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only compatible with some devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only compatible with some devices, so buyer beware. I have a Oneplus 6 phone and this does not work with that device. However, my partner's Pixel 4a it works just as intended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Had to take case off phone to use. Won't fit in computer usb if your using the other one for a wireless mouse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NoirLab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not accomplish the task I wanted. I may have not been clear enough when trying to explain my problem with the Best Buy agent. I do speak computerizes well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work when i tried on my television. I bought to shows kids pictures of my Safari.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB works, USB-C IDK?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the USB side. Fast, doesn't keep disconnecting. can't get the ubb-c side to work, but dont really care.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it need to do. It’s just like every other dongle. Never had a problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective but not worth the expense to return it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb 3.1 side works great and it extremely fast. But the usb-c side doesn’t work at all. But like a lot of Best Buy’s small purchases, 45 mins is too far to drive to justify returning it. I’ll just use the full size usb side of it and make due until it fairs completely and order a better quality one from Amazon.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello Firefly,
      Thank you for writing a review about our Platinum™ - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1-(800)-499-3964 Daily 8am - 9pm CT.
      Platinum Support
      Molina
      www.bestbuy.com/platinum Platinum

  • Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Port is not long enough to use with a nice protective phone case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average It doesn't plug into all outlets so its usage is not maximum

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    seems nice.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impulse buy. haven't tried it yet. Hope it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Handy Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually we weren't able to use this item for what we intended as yet. We feel it will come in handy later on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but it required me to add something to my computer which I did know how to do

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats quickly. Disconnects frequently. Too expensive for what it is. Better options available for less.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Best Buy Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in store. Box was empty when I got home. Store is an hour away. Customer Service line said I had to travel back to the store to return - not driving an hour for that. Processed return via the website, sent it back, and that's the last I heard of it. No refund, nothing. Poor customer service on Best Buy's behalf. Have to order online now through other retailers. As an IT professional, this hurts me a little. I understand things happen, but customer service could have remedied it pretty easily. Photo of what was in the box is attached.

    No, I would not recommend this to a friend