Customer Ratings & Reviews
- Model:
- PT-CRSAC1
- SKU:
- 6439246
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the ease of use, USB-C compatibility, and compact size of the UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader. Many appreciate its performance and the affordable price point. Positive feedback also mentions the reader's design and overall functionality. While some users experienced overheating, these instances were infrequent.
This summary was generated by AI based on customer reviews.
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is great, but you cannot rely on Best Buy to complete a price match. I am within the price match timeframe and the savings is $17. I have been transferred to two representatives, each indicating they can help with the adjustment and after 20 minutes their system is unable to process the adjustment.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi there! Thank you for writing a review about our UHS-I USB-C/USB 3.2 Gen 1 Memory Card Read. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Platinum Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Does not work with a ipad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with a ipad at all only android or a regular computer...
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Sorry for your bad experience. It required ipad OS over 13.3x.
Returnable Period Too Short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this while traveling tried on several Android, Apple, Windows and Linux devices and neither end works. also tried numerous SD and Micro SD cards and verified they worked in other devices.
No, I would not recommend this to a friendOver priced junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Claims to be USB 3.2, but on 2 different computers using USB A and C, I never can get it to read faster than USB 3 speeds which is a third of the speed of an my older reader costing half as much.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi MinionsBassets,
Thanks for taking the time and effort to leave a review with our Platinum™ - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black. WWe apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Platinum Products
Lisa
Not great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product felt a little cheap to me. The quality was not great. My Mac computer did not recognize it every time so it was a bit of a pain to use.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Videogal,
I'm sorry that the product did NOT meet your expectations. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do our best to assist you. Please feel free to contact us at 1-(800)-499-3964 Monday to Saturday 8am - 9pm CST.
Chelsea
Platinum Support
Overprice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was high and I can't get it to work right lop
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Whoevet,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.platinumproducts.com/contact-us.
Platinum Support,
Merjorie
www.platinumproducts.com/support
Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Card reader was overpriced in comparison to online purchase. It also is not universal in reading all cards. 7 slots are the norm for universal readers. Quality for what it does is very good.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. I really tried to use this in a multiple of ways, but it was just a waste of money. By the time I realized and gave up on it, I could not return it.
No, I would not recommend this to a friendfrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work sti;ll struggling no instructions no website to ask questions waste of money and my time so far
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi DonnaS,
Thanks for taking the time and effort to leave a review about our Platinum™ - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black (PT-CRSAC1). I'd like to apologize for the situation that you're experiencing. I know how frustrating it can be. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 499-3964 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Platinum Support
https://www.bestbuy.com/platinum
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. Only the USB-A is working. USB-C doesn't work at all.
No, I would not recommend this to a friendcamera to computer transfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can figure out how to us it had a hard time with the instructions
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi YvonneB,
Thank you for writing a review about our UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black. We know how frustrating it is that your having a hard time figuring the instructions. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Platinum Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don't bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not try it for first 30 days after buying it. It did not work. Was not allowed to return it. A total waste of $$$$
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Fanstrap,
Thank you for taking the time to review our Platinum™ - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black. I understand that the unit does not work and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Platinum Support
Louise
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend too chip,..........,............
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello BogdanK,
Thank you for taking the time to review our Platinum™ - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader - Black. We understand that this memory card reader is too expensive. We always provide the best experience to our customers. Please feel free to contact us at 1-800-499-3964 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Platinum Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DOESN’T WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is horrible. I tried it snd cannot get it to read sd card I know I put it in the right way
No, I would not recommend this to a friendnot good!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work very well. bulky and wouldn't fit in the computer. disappointing.
No, I would not recommend this to a friendnonotdon't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You suggested this and it doesn't wor w/ the camera I bought from you.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi there!
Thank you for taking the time to review our Platinum - UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Platinum Support
Alvin
www.platinum.com/support
not as salesman said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work as sales said. would not advise this for reading a memory card..
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product a little cheaply made for the price
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi there! Thank you for writing a review about our UHS-I USB-C/USB 3.2 Gen 1 Memory Card Reader! We are so happy to hear that you are enjoying your purchased. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
Rudson S.| Best Buy Support.
- Pros mentioned:Ease of use, Performance
Nice and compact
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly nice and compact easy to plug in and unplug
I would recommend this to a friend - Pros mentioned:Performance
Good item to have on hand with DSLR camera shots.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Great price on item and picked up in about an hour.
I would recommend this to a friend