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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13398 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 13,398 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul a way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, efficient, and hassle-free. The team arrived on time, handled the old item carefully, and completed the process quickly. I appreciated that the item was responsibly recycled, and the option to move it to another location in my home was convenient. The entire experience was smooth and well-organized, making it a great value for the service provided. I would highly recommend this service to others.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Damage prevention, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service was just a great as the installation. Same team did it and was very careful and mindful of the item and the house. Made sure not to damage anything and did things quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Portability

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery drivers removed the old fridge from the house and carried it down a flight of stairs using only straps around their shoulders. They made it look effortless. They took extreme care not to bump the doorways. I cant thank them enough. Great job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a LG washer and dryer and could not be happier! My old appliances had seen better days and so I was waiting for a sale at Best Buy. Then I said goodbye to the old appliances and the new ones were delivered. I have one complaint - and I don't think you can help me with this. I could not use the new appliances for almost a week because my boyfriend got up early to do the laundry and I could not stop him from doing this - he was so happy to have a new washer and dryer that he totally took over the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Vanished Without a Trace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gents who arrived with my new stove hauled the old one away like it was nothing (which is always impressive given the annoying amount of stairs to my door and the narrow space around it). They were very polite and professional. I could have had someone local haul it away for the scrap for free, but I didn't quite trust their ability to get it out of my home and leave my home unscathed, so I decided to drop the extra money to pay for them to take it. I do still thin haul away should be cheaper because you just know they're making a bit of extra cash on the crap metal, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Price, Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great and the controls are easy to use. We really like the larger capacity and that the light is timed. Lint screen could be larger and easier to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Speed

    Rated 5 out of 5 stars

    Good haul away of old appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was quick and easy. No complaints. They took into good consideration as not to damage anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got rid on my nonfunctional appliance with ease. Id definitely reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention, Speed

    Rated 5 out of 5 stars

    Smooth removal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal went smoothly. Preparing removal went quickly. No smashed walls on the way out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher has been great, been running well. I think the installer installed the unit on a slight tilt after looking it over closely with a level. Its very subtle and it does not bother me but not a perfect install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before delivering my new freezer the delivery people needed to remove my old freezer. They did a quick and professional job removing the old freezer. It was in my garage. I had moved things so there was room but not that much extra. They got the old one out without brushing the boxes still there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new Whirlpool stove and over-the-stove microwave installation. In addition to the items, I also opted to have my old stove and over-the-stove microwave removed and hauled away. The technicians were incredibly quick with the installation, very thorough, and friendly. They removed the old items and installed the new ones in about an hour without any issues or additional hidden costs. The new stove and microwave look fantastic. I would highly recommend this service in addition to purchases of items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good fellers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took that thing and tossed it right in the truck and gone. Good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick job of removing and loading in the new machine while removing the other one. They came earlier than est. and was quick in and out to make it easier for my day off to get other things done. They even started it up on the quick wash to make sure it was running correct etc.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers got my machine out of a tight spot and carried it downstairs. They even attempted to get something out of the machine that was stuck under the agitator, which was above and beyond the job they were there to do. I certainly wouldn't have been able to do this job without them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad’s Appliance Haul Away Service when replacing my old appliances, and I’m really glad I did. The team arrived on time and handled the haul-away quickly and professionally. They took away my old washer and dryer without any hassle, leaving the space clean and ready for the new units. It was such a relief not having to figure out how to dispose of bulky appliances myself. The service was straightforward, and the price was reasonable for the convenience. The crew was respectful and careful not to damage anything while removing the appliances. If you’re upgrading your appliances, I highly recommend Geek Squad’s haul away service. It’s a simple way to get rid of old machines safely and efficiently without any stress.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old gas range was hauled away quickly an with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to have it all done at the same time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our county has bulk pickup but we elected to use the haul away service when our new washer was installed. The whole process went very smoothly and we're glad that there' a chance at least some of the old washer can be recycled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For the price is way better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good dishwasher, the only complaint is the fact that has an unpleasant smell after the dishes are washed and the machine is dry. However, now I’m leaving its door a bit open and the smell disappears without bringing a bad smell in the kitchen so problem solved. Also I saw some complaints about not drying the dishes completely. That is true if you proceed to get the dishes out the moment the cycle is done. So I’m starting the dishwasher before leaving for work and hours later when I’m back home the dishes are dry. Other then that everything works like a charm and I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dishwasher delivered and installed professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher delivered and installed professionally. We’ve had very positive experience with this brand of dishwashers therefore we chose to order one for our apartment in Manhattan. One person, all by himself, brought the dishwasher to our 28th floor apartment, removed the old one and installed it. He knew exactly what needed to be done to correctly connect the water line, drain line, and electric line. And he was very pleasant throughout the process.

    I would recommend this to a friend