Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13236 reviews
(13,236 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
praise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled the old worn out unit first! sure hope it got recycled...
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My tenants love the washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was quick and painless my tenants machines broke down and needed quick replacement I had to leave town but was very great full that everything worked out thanks to Best Buy the machines work great and have a large capacity and easy to use
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hassle free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled off my old TV. More than worth it so I don't have to hassle with it!
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
It was there - then it was gone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And they managed to get the big, heavy fridge out of the second floor kitchen and down a set of twisting stairs without damaging anything, which is all I could ask.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had to remove previous TV (geek squad) they had sent 1 person I offered to help the installation man said he would call for help another installation man showed up so professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
perfect set up and removal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took all the packaging. removed old tv. Easy Peazy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved that they took care of my Mom and did not have to worry about taking away the old freezer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Super efficient service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super efficient service. They were in an out in a jiffy and was a pleasure to work with
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great delivery!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that showed up to deliver our fridge was professional and came on time. They adhered to all the safety protocols wearing a mask and taking off shoes. They did a fast and prompt job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stress free!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stress free! They came, installed the new one, and took the old appliance out with no issue.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Removal of old dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old dishwasher was removed as requested. No damage to flooring.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great hauling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job going upstairs to our laundry room and taking away the old unit.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Professional and quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old dishwasher was disconnected, removed and the new one installed and runninng in what seemed like record breaking time! The team was professional and courteous.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While taking out our old appliance, the 2 gentlemen took great care to do no damage on the way out.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ivory and Stanford were great! They were very friendly and helpful. They quickly removed the old range before installing the new one. They worked great together and seemed happy to eager to help!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took my old bulky TV away and saved me the hassle of arranging to do so with the Sanitation Dept. Worth the small fee if you have a big item to dispose of.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, easy, and convenient. Saved a few dollars in a lot of work by having them take it..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thank You!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They removed the old machine just as quickly and efficiently as they installed the new one.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled away very quickly and made sure not to damage anything while removing it
I would recommend this to a friend Rated 5 out of 5 stars
Hauling away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! I was happy to have the ability to have my old machine hauled.
I would recommend this to a friend