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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13241 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 13,241 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job installing our new double oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's Gone. YAY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed it professionally, no bashing into walls or scraping the floor. I'm happy it's going to get recycled properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Staff.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a good job on removal of the fridge. It saved me time, energy and my back to try and it do it myself with an elderly friend or relative. I'm not as young as I used to be and luckily, the crew were more than capable, but more importantly, they were very politic, careful and hard working. They were worth it and now that bulk items are required by the county to be called in and scheduled, I didn't want the refrigerator being left as a eyesore/danger to kids/HOA violation, which would have been more costly/dangerous. I figure its a win/win situation and I probably saved money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and clean removal of old washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Very careful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in with the right equipment to take out my old appliances very courteous very professional and they were very careful what they would do enough to damage anything in the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I approve!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took our stuff away without incident. RECOMMENDED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes life easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super about hauling away your old stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    You schedule they haul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery drivers were courteous and professional in removing old item and while bringing in new item. They were very mindful of not nicking any corners and respecting our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some jobs are worth paying for - like this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately worth the cost as they loaded my old leaking and dirty dishwasher on "their" truck tehy can easily clean and not in my nice Van with clean carpeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress-free and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fluff fall away I like it! Stress-free professional service was rendered great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer removal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to not have to dispose of my old washer. They are very professional, work great as a team. Thank you both.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took away my old plasma tv which was very heavy. There were no complaints and they said it wasn't a problem. This was actually the entire reason I requested delivery of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life is better with Geek Squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service, haul away of old appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to give kudos to the two individuals who delivered the refrigerator to our house. Being an older home with very narrow doorways and very narrow walkways, they were patience and carefully in navigating in very tight space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away service highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Hauled out the old fridge super easy. No mess!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was great. Barely had to lift a finger and no more broken fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul it away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed, disconnected the old dishwasher and took it out of the house carefully and professionally, very meticulous about handling it with the helper so it did not hit anything or do any damage at all.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    fast and careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis & Jeff were outstanding. Great job and customer service. very careful taking things out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional removal was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team. they unhooked the old refrigerator and installed the new one. when finished they hauled away the old one. great people, polite and careful. great value.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Range removal was a no brainer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt have known what to do with my old range but they picked it up and had it out in no time.

    I would recommend this to a friend