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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13242 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 13,242 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heavy but they took care of it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it for anyone who wants to set up a washer and dryer. Way too many things to do to do it yourself with no help and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your time and your back :D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional, pleasant, and quick. Worth the price of purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul - Off Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away cost is worth the price! No worries about an eyesore or figuring out how to get rid of the old product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    haul-away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea and help .. thanks for moved my old washer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Haul away of old laundry equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old washer with no problem. A lot easier than trying to put it in the trash and arrange to have a special pick up by our township. The agents were fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took everything away as expected overall a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with the HaulAway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the haul-away service, and happy that it was available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, efficient, did a good job and were courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Haulaway service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very pleased with this service of hauling away your old, no longer needed tvs. the two gentlemen took it away with no issues whatsoever. Huge shoutout to them. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and handled everything quickly. Even offered to sweep the floor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery drivers knew what they were doing. They didn't scratch up anything and was done in less that 10 minutes......I loved that!!!!! Will use that service again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Delivery/removal was quick efficient and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Less

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the " professional haul away" a couple of times 1st time was to relocate to our workshop our refigerator from our kitchen when we replaced it. 2) we had two freezers that the seals were shot and to replace seals was more costly than buying new ones, So when the Geek Squad delivered our freezers we had our 18 year old freezers hauled away. It was worth the extra charge, and less hastle than trying to bring them out of the basement and hauling to the local dumping ground.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    old refrigerator removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men knew how to quickly remove the doors to get through the narrow doorway. Not a blemish to any door or surrounding woodwork.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivery Worker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Super friendly and considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In and out, neat and clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Neat and clean! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul Away Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away my previous fridge with no problems and installed new fridge with care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REQUEST THE RIGHT TEAM

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER 3RD TME I FINALLY HAD A PROFESSIONAL TEAM CAME IN AND EXPLAIN TO ME WHAT I NEEDED FOR MY DRYER TO BE CORRECTLY INSTALLED. LIKE THEY SAID 3RD TIME WAS A CHARME.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    In n Out!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and easy. The installer removed my old unit and installed my new unit within 2 hours. Took the old unit away with no hassles or mess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer. Easy to use & they sing you a catchy tune when the cycle is finished!

    I would recommend this to a friend