Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13099 reviews
(13,099 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this was a replacement for the previous dishwasher. It is exactly the same model. Sadly, the previous one konked out after 2 years. It worked like a champ until it didn't. The new one works fine. We do 2 loads per day most days.
I would recommend this to a friend Rated 5 out of 5 stars
My delivery was very satisfactory.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read reviews about iffy deliveries of refridgerators. However, mine was thankfully great. I did prep things a little more than most people might. I took off the doors of my old fridge they hauled away as it needed to fit through the doorways in my home without the doors. The delievery folks had no problem doing the same with the new fridge, having to remove the doors to properly move the fridge in and them install them back on. Then getting fridge completely set up for me. There were efficient but they didn't cut corners. I was satisfied. I don't take it for granted that this delivery was problem free and the way it should be done. I know I had to pay extra for the delivery and the haul away of the old fridge which always stings a bit when you're making a big appliance purchase, but it was worth it in the end.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Convenient and sustainable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time we replaced our fridge, they hauled away our old one. Then the new one didn't fit, and they took the new one and replaced with another new one. So glad I was not doing this myself!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live samsung. Iven works great. Can control everything remotely. Would recommend this product. Large capacity to cook multiple items.
I would recommend this to a friend Rated 5 out of 5 stars
They took it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a replacement dishwasher with installation and this carry away service. Nowhere in either service did it mention that disconnect was included. So I disconnected and pulled out the old unit and put it in the dining room. After hooking up and installing the new unit (which we love) they took the old unit away. Hooray!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was fantastic and professional. Even let me know that my hot water valve was corroded (which is was) and was prepared to replace it with an additional fee. Was very upfront about the cost and showed the old valve vs the new, and walked me through how to work the dishwasher before hauling away the old one.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
reoplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, moved out the old refrigerator with no problem and cleaned space before placing new replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time, were clean, polite and efficient. They took the old machine away, which was a huge help.
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
JB Hunt guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our guys were outstanding They were efficient and took great care of our home . They did not bang into anything and made sure to clean up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mike's review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the two gentlemen that both delivered the new fridge and removed the old one. They communicated well, were professional, and were very careful while delivering the new and removing the old refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were wonderful, my prior dishwasher was so old ( pre 1997 when I moved in) that the installers explained why and how they needed to install a new electric box, and while they were checking, noticed some leaking and out in two new valves, they were courteous, thorough, and left no mess
I would recommend this to a friendRated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul-away team was fantastic! They arrived on time, handled my old fridge carefully, and left the space spotless. The whole process was quick and stress-free...couldn’t ask for better service.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Dishwasher at an unbeatable price!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the Whirlpool - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, Large Capacity, 47 dBA - Stainless Steel for almost a month now and I can honestly say, I love it! Besides being almost dead-silent during the wash cycle, my dishes come out spotlessly clean. It's very sleek and modern and the 3rd-rack is a great touch! Not to mention, you cannot beat the price! If you're on the fence, think no further and make the purchase today! You'll be so glad you did! And definitely have Best Buy install the unit for you! It was well-worth the extra cost!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great haul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. They had no problem eith moving. It helped me out trying to figure out i would of done with it.
I would recommend this to a friend Rated 5 out of 5 stars
Prompt and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was professionally installed and delivered. The two workers were able to quickly take out the old refrigerator and install the new refrigerator while also providing a quick walkthrough and confirmed that the new unit was cooling. Would highly recommend! This is the 3rd time I've purchased an appliance from Best Buy and their deliver service have always delivered great service. Thank you!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
hauling away with no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician have been very good, quickly and with no problems removed my old washer and dryer and hauled it away. No additional charges beyond contractural fee!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Couldn't have gone better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came and hauled away my old dryer and washer were super cool. great customer service. They were super careful even though I told them it's an old house nothing to worry about. Best Buy in Appleton y'all are legends.
I would recommend this to a friend Rated 5 out of 5 stars
Essential Convenience and Top Tier Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away and recycling service is a must have, especially for major appliances. When my new item was delivered, the team expertly and carefully disconnected the old unit and removed it without a single scratch to my floors or walls. Knowing my heavy, outdated appliance was handled responsibly for recycling—saving me the hassle of finding a local facility—is invaluable. It turns the stress of replacing a large item into a seamless experience. This service is professional, efficient, and well worth the minimal cost.
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty standard stuff here. They pulled the old fridge out and removed it. I recommend this service because who wants to do that kind of stuff in the middle of getting a new refrigerator?
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
Smooth removal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of my old refrigerator was smooth and fast. They were very careful not to damage the floors.
I would recommend this to a friend
