Customer Ratings & Reviews

When they delivered my refrigerator I also took the old one away which is a fantastic service save me a lot of time and effort.

The haul away went without issue. The entire process of haul away and install took less than 15 minutes. Worth the added cost.

There isn't much too say. We disconnected the old dishwasher which was very easy to do. They came and installed the new one and took away the old one. Couldn't have gone better.

Although they had some trouble re-hanging the door that needed removal since they went through the doorway with the fridge pointing the wrong way.. because they didn't measure..it was not a huge issue and I still recommend the removal service. Great value since I don't have a truck or Hulk-like strength. So it was well worth the price.

The Best Buy guys that haul away your old appliance are great. They'll just take your beloved old washing machine - stove - refrigerator away in their truck to never be seen again. The memories of your appliance will quickly become a faded memory preserved in your mobile phone, giving your more time to oggle that shiny new appliance in your kitchen, laundry room and credit card. Feel free to pat yourself on the back for the brilliant decision you made that once again proved how manly, masterfully and efficiently you control your universe in the eyes of your family and friends. Hear the voice of your Jeeves say, "Well-done, Sir!"

What the heck do I do with an old, broken appliance? How can you expect me, an ordinary homeowner to have the wherewithal and the logistics to haul my old appliance away? It just makes more sense to pay for the install!

Technicians were great. Very professional. They took the old stove and cleaned up after their work. No problem. Fast and reliable. On time!

Great and fast service. I will recommend the store service.

Pretty straightforward during the delivery process. They take away your old fridge and bring in the new one which is a blessing. Great service and worth it.

Hauled my old fridge no hassle. It’s nice not having to worry about hauling old appliances. Would be better if it was a free perk but it’s cheap enough.

Installers hauled away our old microwave/oven combination, and did a good job, cleaning up as they went. Everything went well.

Absolutely amazing. I had an old dryer and they took that too. Great and friendly people

They took away the old refrigerator and put in the new one without any problems

They got the old, broken down thing out of here so quickly with no damage to any walls.

They took the item and recycled the old one. Very professional and they were in and out. Took the packaging from the new item and disposed of it as well.

They were the best of the guys I can’t say anything bad about them and they were v professional and helpful Took great care of the tv and even installed it for me when I asked them to just lift it for me

old unit gone and gone forever. YAH for the installers and removers.

Best Buy's Haul Away Program simplifies the replacement of old electronics. The service efficiently removes and disposes of your outdated devices when delivering new ones. This eco-friendly initiative not only streamlines the upgrade process but also promotes responsible disposal, making it a thoughtful and convenient service for customers.

They took everything, no questions asked. On time and courteous!

we really enjoyed the ease of use of the haul-away service. it made changing out the stove soo easy!