Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13242 reviews
(13,242 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professional Haul-Away Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was so glad to have this service-eliminates the need to have to hire or pay someone to haul off old appliances and deal with having to move it out of house and into garage for pickup
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
always purchase haul away services.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me from having to make separate arrangements.
I would recommend this to a friend Rated 5 out of 5 stars
They were so nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad the same guys hauled away my washer & dryer.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company that delivered my new refrigerator hauled away my old one hassle free!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent washer worth waiting for.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer does a very good job cleaning with lots of options. Really happy with our purchase that can run small or large loads quiet and would buy again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Friendly and Considerate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman men were considerate and able to efficiently move the old products out before bring in the replacements.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were very efficient and cleaned up after themselves which is rare. They were in the washer through it cycle and tested all the features showing me how to utilize them They hauled away the old washer Great service!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
They were careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to clear a wide path for the removal and delivery of our washer and dryer, so there was a fairly narrow path. The men were very careful not to damage anything along either side of the path and we are very grateful for this!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm with no worries. Very happy and easy to take care of.
I would recommend this to a friend Rated 5 out of 5 stars
On-line Chat Rescheduled Pick-up!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the new washer was delivered the contracted installers wisely determined that the water supply needed to be looked at by a plumber. They told me to contact Best Buy when this happened, and the pickup of the old washer could happen then (along with installation). Plumber came, fixed the line, and completed the installation. Using the on-line chat, I was able to schedule a new pick-up date for the old washer. I honestly thought it would be a problem to get this done, and it wasn't an issue at all.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation and removal service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who delivered and installed the new fridge and removed and hauled away the old one were excellent. They were courteous, very careful not to damage our home and very happy to help us understand the basic operation of the new fridge. They were great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and easy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They dropped off my new appliance and hauled away my broken dishwasher.
I would recommend this to a friend Rated 5 out of 5 stars
Well worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very glad we paid the extra fee to have our old dryer hauled away when we had the dryer install done. They were in and out in under one hour, and we didn’t have to figure out what to do with the old one. It would have cost more than their fee to take it to the landfill, and I didn’t have to deal with it.
I would recommend this to a friendRated 5 out of 5 stars
Worked out great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team removed my old equipment after delivery. They were respectful of my property and were extremely professional and friendly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great removal service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This service was great. Having the refrigerator hauled away made everything easier
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away with no problems and low price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers got the old fridge out with no problem. Inexpensive option compared to other haul away services.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All right, a smooth delivery, thank you very much.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
BP24
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled away old stove as expected. Didn’t damage anything with the removal.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Fast crew
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did an excellent job taking out the old appliances.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery personnel took very cautious steps to make sure the removal of the existing refrigerator did not damage the floor and rest of house in the difficult navigation through the house
I would recommend this to a friend
