Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13243 reviews
(13,243 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Miguel was AWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miguel installed my microwave and hauled it away. This man is amazing!! He was kind, knowledgeable and sincere!! It was clear he enjoyed his job and really cared about his customers!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem when they completed the installation, they removed the old item when they completed the installation. Very professional and courteous.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Fast and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient - worth the extra $40 especially since it had to be carried down one flight of stairs.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Crew
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen that hauled away our old refrigerator was amazing. Swapped my upstairs to our basement and hauled away the older unit!
I would recommend this to a friendRated 5 out of 5 stars
Cleaned up nicely, removed a very heavy and big tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and were able to haul away my very heavy 75 inch tv after installing my new tv on the mount i wanted. They also took all the accessories and documents that came with the tv, as i didn't need those either without the tv, including the broken stand it was on. I think it was worth the additional cost based on my personal experience.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Out with the Old and In with the New
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old oven stopped working and I didn't want to be responsible for getting rid of it. Thanks for hauling it away for me. It's gone and I'm happy! :-)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great company!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome!!!! Very professional and quick!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional labor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and professional help all it's connected behind the wall second tv was placed
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very punctual, professional, and capable service!!
I would recommend this to a friend- Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Professional Haulers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite workers, cleaned up anything on the floor and driveway. Removed machine without any damage to the building.
I would recommend this to a friend Rated 5 out of 5 stars
Haul-away success
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation professionals also hauled away our old dishwasher. Thorough and careful job. Well done. Would recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Had no problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job on removing my old freezer.had know problems with the freezer being removed. Was glad to see it go. For my new one to come in. They did a fantastic job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery of new oven and haul away of our old oven was all around excellent. Installed by experts, no problems at all. Great product and experience.
I would recommend this to a friend Rated 5 out of 5 stars
Professional and effortless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was also worth every penny. They arrived on time and did exactly what they said they would do. Uninstall the old and haul it away and installed the new. What a sharp contrast from the disaster experience I had with Samsung
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made for getting rid of our old washer a breeze! Two gentlemen came to do install and removal of old washer. In and out in less than 10 minutes with install!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Haul Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new disposal and took the old one. Very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Decent Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They take care of that quite well and clean up after their selfs!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Polite and Efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that came to install our refrigerator and remove that piece-of-crap LG refrigerator were polite and efficient. I would recommend their service.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Convenient!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers took my old pair of washer and dryer out of the house with ease, it's a lot more convenient than doing it yourself! I wish it was cheaper though.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth the extra money to have the Best Buy guys haul the old one off and recycle it. Took literally seconds to remove it and I didn't have to try and find a way to get it recycled.
I would recommend this to a friend