Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13400 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 13,400 reviews
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. The Gentlemen were so nice. I appreciate how they were so careful getting my old freezer out without hitting any walls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men removed my oven and hauled it away with precision and care. They were very professional and made sure to cover the floor and be careful not to bang into any surface

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both did a great job and were very professional. Brought fridge in and removed the old one in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing delivery and setup service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful, efficient, and nice I wish every big delivery could be this smooth! Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with Best Buy is the best. The delivery/haul away guys are careful, considerate, and kind. Can’t beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away done in no time and no question asked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased along with a new replacement Dishwasher and it was done, without hesitation and in no time, by the Delivery guys who delivered the new oe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and Pick Up Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great carry away service of old apppliance and delievery of new. No fuss, on time and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old washing machine was hauled away. The crew was very careful with walls and door entrance as they were exiting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away service was great. It was easy and straightforward and done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Excellet service, Install and customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were up to the challenge. Older house, pre 1900. Steep narrow cellar stairs. It is a 8 foot drop with 6 steps, maybe 4 feet in total length. They had to watch not hitting their heads or get their hands caught on the sides. No damage to old or new machine. Total time from start to finish, including hookup, maybe 45 minutes, tops. very polite and gave my wife instruction on use. She had a lot of questions, believe me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING SERVICE!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I picked delivery. I live in apartments. They did everything for me! Brought up my new fridge & took away my old one! Service guys were very friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism. The two men were diligent in making sure everything was clean and unharmed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best installation ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very respectful. Did not waste time. Hauled away the old equipment and got the new installed in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless and Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation, and haul away process was seamless and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the haul-away service, the old appliance was handled with honor and respect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast & professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional, they were able to get my old washer/dryer downstairs through a narrow stairwell in minutes with no damage to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys did a great job! fast and job well done. No dings or scratches moving a new fridge around a tight corner to get into my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had disconnected everything on our 41 year old GE Profile. I am now officially too old and parts are no longer available. Large box truck arrived and a "youngster" (sans moving truck) picked it up and carried it out to the truck where an assistant helped put it into the truck. He picked up the new dish washer and (also sans moving truck) and set it in front of where the new washer was to fit. Easy-peazy. . . I eventually did the install myself. The supposed separate "install kit" was totally wrong and a waste of $50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery professionals did a wonderful job. They used large straps and actually carried, not rolled, the old refrigerator out of our house and carried the new refrigerator into our house. They removed all of the wrapped and packing material and turned the new refrigerator on. The freezer and refrigerator reached their normal operating temperature within a couple of hours. They called about 30 minutes before they arrive and were very profesinal in every respecgt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range & Installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have my new Frigidaire 5-burner gas range! Finally "pulled the trigger" and bought it Black Friday at the best deal around (after comparison shopping)....had it installed soon after! This range looks nice, is easy to clean and works well thus far. The delivery and installation team was professional, friendly and efficient, too! Would recommend!

    I would recommend this to a friend