Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13118 reviews
(13,118 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Cheaper than a trip to the dump.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure is nice to wish-away the old appliance. They took it all the way out from the kitchen, no problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
If you don't want to deal with it yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were quick, professional, courteous, and listened to my instructions. They hauled away the old dryer, I wish it was less expensive option when purchasing a new appliance.
I would recommend this to a friend - Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Great Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men did a fantastic job navigating this job. I was impressed with their precision and equipment, which ensured everyone was safe while carrying a heavy load. Nothing in my house was nicked or otherwise damaged. They did a very professional job.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very Fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who hauled away my monstrous washer and also replaced my original washer (unfortunately a lemon) were very fast and quick! Thank you!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
A must get if you’re in a condo!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently took advantage of Best Buy’s Appliance Haul-Away service, and I have to say, it made my life so much easier. Here’s why this service is a real game-changer: • Convenience: Getting rid of old appliances can be a headache. Best Buy’s Haul-Away service takes care of it all. They pick up your old appliances, so you don’t have to worry about disposal. • Environmentally Friendly: It’s not just about convenience; it’s also about being eco-conscious. Best Buy ensures that your old appliances are disposed of in an environmentally responsible manner. • Time-Saver: No need to wrestle with heavy appliances or figure out how to transport them. The Haul-Away service saves you time and effort. • Expert Handling: The Best Buy team knows how to handle appliances safely. You can trust them to do the job right. • Value for Money: Considering the convenience and peace of mind it offers, the Appliance Haul-Away service is a worthwhile investment. In summary, Best Buy’s Appliance Haul-Away service is a real lifesaver when it comes to dealing with old appliances. It’s convenient, environmentally friendly, and a smart choice for anyone upgrading their home appliances. Highly recommended!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional crew hauled the old refrigerator away and set all the new stuff up fast and efficiently!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love this opiton!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away option is a good choice, instead of having to risk an injury getting my appliances out of the house and disposed of, I have always elected to have Best Buy delivery personnel haul the old appliance out. Easy peasy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away Old Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT JOB: Very efficient. In watching them move it out, smooth and well done. No problems at all. Team Work: EXCELLENT
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well done
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team was solid, knowledgeable and professional, Knew what they were doing
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and hookup was a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were fast, efficient and friendly. They had the dryer hooked up and level in no time.
I would recommend this to a friend Rated 5 out of 5 stars
fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a new refrigerator from Best Buy, and I decided to have them haul away my old refrigerator. I was glad that I did, because the service was very convenient and hassle-free. The Best Buy team arrived on time and was very professional. They carefully disconnected my old refrigerator from the power and water supply, and then they loaded it onto their truck and took it away. I was particularly impressed with the fact that the Best Buy team was willing to take away my old refrigerator even though it was a bit bulky and heavy. They were also very friendly and helpful. Overall, I was very pleased with Best Buy's Professional Haul-Away or Movement or Recycle Service. It was a convenient and hassle-free experience, and I would definitely recommend it to others. Here are some of the pros and cons of Best Buy's Professional Haul-Away or Movement or Recycle Service: Pros: Convenient and hassle-free Team is professional and knowledgeable Team is willing to take away difficult or bulky items Team is friendly and helpful Cons: Haul away fee may be high Haul away may not be available in all areas Overall, I think Best Buy's Professional Haul-Away or Movement or Recycle Service is a great option for those who are looking for a convenient and hassle-free way to get rid of their old appliances. The team is professional and knowledgeable, and they will make sure that your old appliance is removed on time and in a safe and environmentally friendly manner.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dries clothing very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer worked as soon as installed. Correct dimension. Cannot go wrong with GE products.
I would recommend this to a friend Rated 5 out of 5 stars
I've used the professional haul away for 14 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away of my broken microwave was seamless. For the last 14 years I've had Best Buy replace/upgrade all my kitchen appliances. Some more than once during those years. The haul away process is professional and takes the stress off of me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
No damage but not installed correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an okay job but they routed the drain hose through the disposal which I did not want them to do because it's possible for people who are careless with leaving things in the disposal to trigger a sink backup. There is an existing air gap and I wanted them to use that. I was sitting at a nearby table, but not watching over them, and they went ahead and punched the hole in the disposal which I can't easily plug back. Also, with this method they were supposed to create a "high loop" which is essentially an upside-down trap, is designed to prevent dirty water from siphoning back from the disposal into the dishwasher. They did not. So, I had to do it myself, but being busy it took me several months to get around to it and now my dishwasher is stinky which could be from back drainage. So, I'm not happy. It does function properly and no fires or floods. But I definitely do not feel that installation is a valued benefit based on this experience. Also, the dishwasher itself, is making low grinding noises after only 3 years which makes me wonder if the motor is already going bad. It is quiet other than that, and stays clean and works well.
No, I would not recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the haul away service. Certainly beats having to load them and take them to the recycleing center myself. The team took care to put down protective materials to ensure my flooring wasn't damaged. This service was coupled with install. All in it was quick and professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy with Haul Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away was seamlessly perfect and very affordable as bulk pickup was 3 times as much!!
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance, Speed
Rated 5 out of 5 stars
Great job installing and removing old stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery did a great job installing and removing old stove. It was quick and without any issues. They were careful and also wore protection due to COVID-19 issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nothing to complain about
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job Nothing to complain about Got my old fridge out of the way
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ms. Wilke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technicians were knowledgeable of how to take away the old washer and put in the new washer. Very professional, courteous and knowledgeable!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my old fridge to my garage that’s attached to home. They took their time and made sure it wasn’t damaged in the process.
I would recommend this to a friend
