Customer Ratings & Reviews

Professional, friendly, thorough and completed on time.

Delivery was excellent from beginning to end. Carefully removed and replaced, checked out to make sure working, careful not to bother any items in the home on way out to the truck. Thumbs up for the customer service

The technicians set up my washer , and hauled away my old one effortlessly.

Hauled away my old bulky fridge without an issue. No walls bumped into no scratches. Smooth operation

They took away my broken washer with no problem. Thank goodness.

The staff was very professional, and took care of things in no time! They set up the new washer and hauled away the old washer in less than 30 minutes. They were very courteous and friendly. Thank you so much!

Professionally handle my washer and dryer while paying attention to details to not hit any walls or door jams.

I purchased my washer over the Internet side and seen. I was very pleased when I receive the washer the gentleman who installed my washer was very nice and very informative. I would recommend Best Buy whenever I get the chance.

Installation and haul away could not have gone better. The installer was so competent professional, proficient and courteous. I would recommend him to my family and friends. They cleaned up, boxed up the parts I needed to return, and hauled away my old dishwasher so efficiently. Great service, thanks to them.

The guys did an excellent job taking my refrigerator that was broken out of the house effectively.

No matter the state of your old microwave they haul it away, taking all hassle away.

The professional haul away from Best Buy was great! Two guys came in my house and disconnected my old, malfunctioning, washing machine and took it away for good. I haven't seen the old washing machine since they took it away. I'm not sure what they do with the old machines, but one thing is for sure, I'm sure glad I'm not an old washing machine being taken away by professional haul away by Best Buy. Speaking of hauling things away, I wish that the professional haul away team from Best Buy would haul away all the water pouring into my sump pump hole every minute of every day! My sump pump is coming on every 30 seconds or so. It's really astonishing how much water is being pumped out of my basement every single day. It should start to dry up sometime around June, hopefully. Recently I installed a Blink wifi camera so that I can keep an eye on the sump pump when I'm not home, just to make sure everything is ok down there. The camera works great! It has excellent night vision so I can see that the pump is working I the dead of night. It was super easy to set up with the Blink app as well! I would definitely recommend Blink wifi cameras to all my friends! You know, it's funny, I used to provide these regular "Sump Pump Update Update, with Chance Daily" (Chance Daily is my made-up newscaster name) to my friends, but now with the Blink camera, I can just share video clips of the sump pump in action! Anyway, I definitely recommend Best Buy's professional haul away to take away any unneeded appliances you may have at home!

When we got a new 28-CF refrigerator-freezer, we had them haul away our old 32-CF unit. They had to remove the doors from the unit to get it though our doors, but everything was done professionally and without any damage to our door frames.

Not sure if it was one or two people who took care of the install and haul away but my in-laws were very happy and appreciative of the effort the team provided; I watched from my Ring camera and thought it was done professionally.

I was following the deliver on the Best Buy link. The guys arrived on time and hauled away my old refrigerator. They brought the refrigerator through the front door and were extra careful with my wooden floor and walls. They were very knowledgeable and make sure everything was installed properly. The installation was very quickly.

I bought this refrigerator for my garage and it works perfectly, keeping all inside cool. There is also plenty of room for storage.

The two gentlemen (Samuel & Orlando) arrived early, removed our old washer and installed the new one in less than an hour! They were fast, professional, careful and courteous and also cleaned up! We received the most amazing service from these two gentlemen, and we couldn't have been more pleased!

The two team members brought the fridge out in no time and professionally done. They were careful not to bump into any of our furniture and recycled our old fridge too.

Excellent service. Very professional and conscientious with the home surroundings.

The team did a great job: not only did they drain the water out (was necessary to be able to move it) but also did a great job installing the new washer and removing the old. They were pleasant, knowledgeable and professional.