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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13401 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 13,401 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher and the man who installed it was very respectful and careful with my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    reoplacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, moved out the old refrigerator with no problem and cleaned space before placing new replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hauling away with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician have been very good, quickly and with no problems removed my old washer and dryer and hauled it away. No additional charges beyond contractural fee!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service helpful and caring remained professional

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this opiton!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away option is a good choice, instead of having to risk an injury getting my appliances out of the house and disposed of, I have always elected to have Best Buy delivery personnel haul the old appliance out. Easy peasy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, were clean, polite and efficient. They took the old machine away, which was a huge help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you don't want to deal with it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were quick, professional, courteous, and listened to my instructions. They hauled away the old dryer, I wish it was less expensive option when purchasing a new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job in and out in mins best buy always does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most customers say the team arrives on time and completes the removal in just a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the haul away. Very good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go so fa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time, and the workers were efficient and polite. The refrigerator itself is working out great. The configuration actually has more usable space than our old bottom freezer model. And - I can open the refrigerator door and see everything, not finagle with two different doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZLine 36" dual-fuel 6-burner range replaces an old Viking range. We choose this range because of its use of quality oven/range materials (sealed brass burners, etc). After a few weeks of heavy use, we would rate the baking and cooking qualities as good as, if not better than the Viking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhooked old range quickly and removed from the house neatly. No mess at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how they lifted the old machine and took it away. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty standard stuff here. They pulled the old fridge out and removed it. I recommend this service because who wants to do that kind of stuff in the middle of getting a new refrigerator?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Convenience and Top Tier Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away and recycling service is a must have, especially for major appliances. When my new item was delivered, the team expertly and carefully disconnected the old unit and removed it without a single scratch to my floors or walls. Knowing my heavy, outdated appliance was handled responsibly for recycling—saving me the hassle of finding a local facility—is invaluable. It turns the stress of replacing a large item into a seamless experience. This service is professional, efficient, and well worth the minimal cost.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Overall performance

    Rated 5 out of 5 stars

    Out with the old.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two team members brought the fridge out in no time and professionally done. They were careful not to bump into any of our furniture and recycled our old fridge too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So greatful they offer this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem taking the guy was efficient polite did it fast didn’t hurt anything and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the haul away service. Certainly beats having to load them and take them to the recycleing center myself. The team took care to put down protective materials to ensure my flooring wasn't damaged. This service was coupled with install. All in it was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, goings on three years without a problem.

    I would recommend this to a friend